Customer Relationship Manager
4 days ago
This exciting opportunity is to join our team as a Customer Relationship Manager, working closely with customers to resolve financial difficulties and negotiate repayment plans.
Key Responsibilities:- Building strong relationships with customers to secure payment while maintaining trust.
- Providing support to customers in financial distress, agreeing on reasonable repayment options aligned with internal collections policies.
- Performing administrative tasks to ensure efficient collections processes.
- Interacting daily with customers via phone and email.
- Managing multiple clients, responding promptly and professionally to queries, and resolving customer issues effectively.
- At least 2 years of experience in a collections role or transferable skills from a customer-facing position.
- Understanding of debt collection processes.
- Familiarity with relevant regulatory requirements, including ACCC debt guidelines and NCCPA.
- Strong negotiation and communication skills.
- Sound problem-solving capabilities.
- Excellent organizational and time management skills, with the ability to manage workload independently while working as part of a close-knit team.
- A competitive salary of $70,000 - $90,000 per annum, depending on experience.
- 25 days paid leave annually, including birthday leave and quarterly wellbeing days.
- 16 weeks paid parental leave for primary carers and 4 weeks for supporting carers.
- Family support policies, including miscarriage bereavement leave and domestic violence leave.
- Mental health and wellness initiatives, including an annual wellbeing allowance, EAP service access, private health insurance discounts, and fitness session rates through ClassPass.
- Two days paid volunteering leave per year.
- Fee-free Zip products and discounts with Zip merchant partners.
- Team social events, epic offices, free breakfast daily, and weekly free lunches.
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Customer Relationship Manager
3 weeks ago
Sydney, New South Wales, Australia Global Blue Full timeJob Title: Customer Relationship ManagerJob Summary:Global Blue is seeking a highly skilled Customer Relationship Manager to join our team in Sydney. As a key member of our sales team, you will be responsible for driving hit rate and sales for our merchant base in Sydney and the ACT.Main Responsibilities:Manage and develop existing merchant relationships to...
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Customer Relationship Manager
4 weeks ago
Sydney, New South Wales, Australia Global Blue Full timeJob Title: Customer Relationship ManagerJob Summary:Global Blue is seeking a highly motivated and experienced Customer Relationship Manager to join our team. The successful candidate will be responsible for driving sales and hit rate for our merchants in Sydney and the ACT.Main Responsibilities:Manage existing merchant relationships to increase hit rate and...
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Customer Relationship Manager
4 weeks ago
Sydney, New South Wales, Australia Global Blue Full timeJob Title: Customer Relationship ManagerJob Summary:Global Blue is seeking a highly skilled Customer Relationship Manager to join our team in Sydney. As a key member of our sales team, you will be responsible for driving hit rate and sales for our merchants in Sydney and the ACT.Main Responsibilities:Manage and maintain strong relationships with existing...
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Customer Relationship Manager
3 weeks ago
Sydney, New South Wales, Australia Real Pet Food Co Full timeAbout the RoleWe are seeking an experienced customer solutions professional to join our team in Ingleburn. As a key contact for our trade customers, you will be responsible for providing exceptional service and building strong relationships with key stakeholders.Key ResponsibilitiesPrioritise Customer Satisfaction by embodying a customer-first approach and...
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Customer Relationship Manager
3 weeks ago
Sydney, New South Wales, Australia Roc Consulting Full timeJob DescriptionOverviewRoc Consulting is seeking a skilled Account Manager to join their team in Sydney. The successful candidate will be responsible for building and maintaining relationships with clients, developing strategies to grow market share, and meeting or exceeding sales targets and KPIs.Key ResponsibilitiesFacing sales dealing with a diverse group...
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Customer Relationship Manager
3 weeks ago
Sydney, New South Wales, Australia SB Recruitment Full timeJob Summary: We are seeking an experienced professional to champion the needs of key accounts, working closely with the sales team to develop and maintain a deep understanding of product ranges, processes, and customer requirements.About the Role: As a key member of our team, you will be responsible for building and strengthening customer relationships with...
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Customer Relationship Manager
4 weeks ago
Sydney, New South Wales, Australia Global Blue Full timeJOB DESCRIPTION Position Overview – Responsible for driving Hit Rate & Sales for most Sydney based merchants and ACT. Management of Merchant Relationships with existing merchant base Source new opportunities & business for our payment products for POS and eCommerce. Assist with the management of Key Merchants where required. Key Responsibilities – ...
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Customer Relationship Manager
2 weeks ago
Sydney, New South Wales, Australia Global Blue Full timeAt Global Blue, we are looking for a seasoned professional to drive relationships and revenue growth for our merchants in Sydney and the ACT. Main Responsibilities Manage existing merchant relationships to increase hit rate, sales, and retain business.Source new opportunities and business for our payment products for POS and eCommerce.Assist with the...
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Customer Relationship Manager
3 days ago
Sydney, New South Wales, Australia Advance Careers Full timeAbout the RoleWe are seeking a highly skilled Customer Relationship Manager to join our team at Advance Careers in North Sydney. As a key member of our operations team, you will be responsible for providing solutions to customer accounts with high attention to detail.The CompanyOur client is a leading Australian energy business that prides itself on...
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Customer Relationship Manager
3 days ago
Sydney, New South Wales, Australia Rentokil Initial Full timeJob DescriptionWe are seeking a highly skilled Customer Relationship Manager to join our Sydney-based team on a permanent full-time basis. This role involves building and maintaining strong relationships with national and key clients, ensuring exceptional customer service and support.The key responsibilities of this role include:Providing dedicated support...
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Customer Relationship Manager
2 weeks ago
Sydney, New South Wales, Australia Rentokil Initial Full timeCustomer Care Executive OpportunityWe are seeking a skilled Customer Care Executive to join our team at Rentokil Initial, a leading company in the industry. This role involves delivering exceptional customer service, building strong relationships, and providing support to national and key clients.Key Responsibilities:Providing support to national and key...
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Customer Relationship Manager
4 weeks ago
Sydney, New South Wales, Australia Westpac Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Sydney branch team as a Personal Banker. As a Personal Banker, you will play a key role in helping our customers achieve their financial goals by providing expert financial advice and seamless service.Key ResponsibilitiesBuild and maintain strong relationships with...
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Customer Success Relationship Manager
3 days ago
Sydney, New South Wales, Australia Diligent Full timeEmpower Customer Success at DiligentWe are seeking a skilled Customer Success Relationship Manager to join our team at Diligent, the global leader in modern governance. This role offers an exciting opportunity to work with a dynamic team, drive customer satisfaction, and contribute to the company's mission to empower leaders.About the Role:The Customer...
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Senior Customer Relationship Manager
2 weeks ago
Sydney, New South Wales, Australia Westpac Full timeRole OverviewWe are seeking a skilled Senior Customer Relationship Manager to join our team at Westpac.In this role, you will be responsible for building and maintaining strong relationships with our customers, providing expert financial advice and guidance to help them achieve their goals.You will work closely with our customers to understand their...
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Customer Relationship Portfolio Manager
6 days ago
Sydney, New South Wales, Australia Zip Full timeJob DescriptionWe are seeking a skilled Customer Relationship Portfolio Manager to join our team. In this role, you will be responsible for building and maintaining strong relationships with customers, securing payment while maintaining these relationships.About the RoleThe successful candidate will have 2+ years of experience in a collections or telephone...
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Customer Relationship Development Manager
6 days ago
Sydney, New South Wales, Australia NHP Electrical Engineering Products Full timeJob OverviewNHP Electrical Engineering Products is seeking a dynamic Account Manager to join our Sales team. This role involves managing and nurturing customer relationships through outbound calling, ensuring customer satisfaction and driving revenue growth.Key ResponsibilitiesBuild and maintain strong relationships with customers, understanding their needs...
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Customer Relationship Manager Specialist
7 hours ago
Sydney, New South Wales, Australia Firesoft People Full timeJob Overview:Firesoft People is a leading full-service agency seeking a highly skilled Customer Relationship Manager Specialist to join our team. This role is focused on driving growth and advancing our network's effectiveness.We offer a competitive salary of $80,000 - $110,000 per year, depending on experience and qualifications.About the JobThe Customer...
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Sales and Customer Relationship Manager
2 days ago
Sydney, New South Wales, Australia Experis Full timeThe ClientLeading Telecommunications company is seeking a Sales and Customer Relationship Manager based in Sydney.This role involves working closely with senior team members to maximise global accounts and provide excellent customer service.Key Responsibilities:Building strong relationships with enterprise clientsWorking collaboratively with the sales team...
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Customer Relationship Specialist
2 weeks ago
Sydney, New South Wales, Australia REA Group Full timeAbout the RoleWe are seeking a skilled Customer Relationship Specialist to join our team at REA Group. In this role, you will be responsible for developing and maintaining relationships with our real estate agent customers.Key ResponsibilitiesDevelop and maintain strong relationships with 100+ customersBe the primary contact for a territory of customers...
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Customer Relationship Specialist
4 weeks ago
Sydney, New South Wales, Australia RELX Trading Australia Pty Limited Company Full timeAbout the RoleWe are seeking a highly skilled Customer Relationship Specialist to join our team at RELX Trading Australia Pty Limited Company. As a key member of our Large Enterprise team, you will be responsible for delivering exceptional service to our key clients, exceeding their expectations and enhancing their experience.ResponsibilitiesActing as the...
