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Aged Care Operations Manager
2 months ago
Your key responsibilities will include:
* Ensuring the smooth day-to-day functioning of the home, overseeing the delivery of quality care services to residents, and maintaining compliance with relevant regulations and standards.
* Ensuring sustainable growth of the home through AN-ACC funding, care planning, and community engagement.
* Continual audit and review of all care home activities to ensure effective risk management and compliance standards are met.
* Active and timely management of resident and family complaints and incidents.
* Participating in the reaccreditation and compliance of the home.
* Managing finances and budgets (wage and non-wage expense).
* Optimising the home's roster, which maintains the retention of staff and employee engagement.
To be successful in this role, you will have:
* Proven leadership experience in the service industry, retail, home care, and aged care. Aged care is desirable, but not essential.
* Extensive experience managing dynamic rosters and large front-line workforces.
* The ability to inspire, motivate, and lead the Care Home team effectively by setting clear expectations, providing direction, and fostering a positive work environment.
* Financial acumen, with proficiency in managing budgets, financial reporting, and resource allocation.
* Operational excellence, with knowledge of day-to-day operations and the ability to streamline processes for efficiency across the Care Home.
* Relationship skills, with expertise in managing relationships with residents and their families, addressing concerns, and ensuring a high level of satisfaction.
In return, you will enjoy a competitive remuneration package with performance bonus eligibility, paid birthday leave, a thorough onboarding and induction program, ongoing training and personal development, and more.
If you are a motivated and experienced leader looking for a new challenge, we encourage you to apply for this exciting opportunity.
About Aurrum Aged Care
Aurrum Aged Care is one of Australia's leading residential aged care providers, with a growing presence on the NSW Central Coast and in metropolitan and regional Victoria. Our residents are at the centre of what we do, and our team members are at the heart of our success in delivering holistic care to our residents.
We look forward to hearing from you"}
