Executive Resort Manager

4 days ago

Sydney, New South Wales, Australia Oaks Hotels Full time

Job Title: Executive Resort Manager

About Us:

Oaks Hotels is a renowned hospitality company seeking an exceptional leader to fill the pivotal role of Executive Resort Manager at our esteemed Oaks Cypress Lakes Resort.

Salary and Benefits:

We offer a highly competitive salary of $180,000 per annum, complemented by a comprehensive benefits package, including relocation assistance, six months onsite accommodation, and a bonus structure designed to reward outstanding performance.

Job Description:

As Executive Resort Manager, you will be responsible for directing the overall strategy and operations of the resort. This includes overseeing the Hotel and Food and Beverage Departments, Elysia Wellness Retreat, Conferencing and Events, Golf, and Body Corporate matters. Your primary objective will be to ensure seamless operations, drive financial performance, uphold high service standards, and cultivate a positive workplace culture.

Main Responsibilities:

  • Direct the day-to-day profitability, presentation, and operational efficiency of all departments within the resort.
  • Cultivate a high-performing team committed to achieving peak performance through effective coaching, development, and management of direct reports.
  • Drive strategic initiatives aimed at optimising Revenue per Available Room (RevPAR) through meticulous data collection, analysis, and implementation of effective strategies.
  • Maintain ultimate accountability for ensuring the overall efficiency and performance standards of the property align with organisational goals and industry benchmarks.
  • Oversee and manage body corporate matters pertinent to the resort, ensuring compliance with legal requirements and effective stakeholder communication.

Key Qualifications:

  • Demonstrated expertise in operational and financial management within the hospitality sector, ideally in a senior leadership role such as Cluster General Manager or General Manager of a sizable property.
  • Previous experience overseeing diverse operational areas including Food and Beverage Operations and Spa and Wellness.
  • Previous experience in Strata Management will be considered advantageous.
  • A proven track record of maintaining excellent product and service standards whilst maximising revenue and minimising expenses.
  • Demonstrated achievement in recruiting, driving and supporting teams to ensure a high performing team culture including an extensive portfolio in successful coaching and development.
  • Demonstrated ability to develop and maintain solid working relationships with guests, owners and staff.
  • Proficiency in strategic business acumen and a track record of effectively collaborating with critical commercial functions, such as marketing, sales, revenue management, and digital strategy.
  • Exceptional communication skills, with the ability to build professional relationships with internal and external stakeholders.
  • Effective planning, organisational skills and problem-solving skills to manage pressure situations, multiple tasks and ability to work with a sense of urgency.

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