Duty Manager

4 weeks ago


Melbourne, Victoria, Australia Atura Full time

About Atura

At Atura, we're looking for a dynamic Duty Manager to join our team at our Dandenong hotel. As a key member of our front office team, you'll be responsible for providing exceptional customer service and ensuring seamless hotel operations.

Key Responsibilities:

  • Communicate with the Front Office Manager on aspects affecting guest service and hotel operations
  • Provide functional assistance and direction to all departments
  • Lead by example and embody the Atura spirit of providing memorable guest experiences

Requirements:

  • Minimum 1 year of experience in a hotel front office department
  • Experience in front desk and reservations, team leadership, shift supervision, or assistant management
  • Excellent customer relations, problem-solving, and time management skills
  • Working knowledge of hotel property management systems and point of sales systems
  • Leadership skills and the ability to multi-task

What We Offer:

  • Incredible team member discounts from day one
  • 50% off stays at EVT hotels
  • Rapid career growth opportunities through our EVT network
  • Local community involvement and charitable giving

At Atura, we're committed to making a positive impact on our people, communities, and environment. If you're a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we'd love to hear from you.


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