Hardship and Customer Service Specialist

3 days ago

Sydney, New South Wales, Australia beBeeCollections Full time $90,000 - $120,000

Are you a motivated professional with a passion for helping others?

We have an exciting opportunity for a Collections and Hardship Officer to join our team

As a Collections and Hardship Officer, you will be responsible for interacting with customers to collect payments on delinquent accounts, monitoring trends in customer accounts, and identifying risk. You will also adhere to company policies and compliance obligations throughout the collection and hardship process.

Key Responsibilities:

  • Interacting with customers to collect payments on delinquent accounts
  • Monitor trends in customer accounts and identifying risk
  • Adhering to companies policies and compliance obligations throughout the collection and hardship process

Benefits:

  • Competitive remuneration package
  • Stable and dynamic work environment
  • Opportunity to work with a highly respected team leader
  • Extensive knowledge and skills within the sector

Requirements:

  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Excellent time management and organisational skills

How to Apply:

If you are a motivated professional with a passion for helping others, please contact us to discuss this exciting opportunity further.

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