Duty Manager

4 days ago


Sydney, New South Wales, Australia Hilton Hotels Full time
Job Title: Duty Manager

Job Summary:

We are seeking a highly skilled and experienced Duty Manager to join our team at Hilton Sydney. As a key member of our Front Office Department, you will be responsible for overseeing the daily operations of the hotel, ensuring exceptional guest experiences, and leading a team of front-line staff.

Key Responsibilities:

  • Supervise and lead a team of front office staff to achieve hotel KPIs and maintain high standards of service.
  • Manage guest relations, handle complaints, and respond to emergencies in a professional and efficient manner.
  • Review daily reports to ensure compliance with company policies and procedures.
  • Develop and implement strategies to improve guest satisfaction and loyalty.
  • Collaborate with other hotel departments to ensure seamless operations and excellent guest experiences.

Requirements:

  • Previous supervisory experience in a hotel or hospitality environment.
  • Excellent leadership and communication skills.
  • A passion for delivering exceptional guest service and a commitment to maintaining high standards.
  • Ability to work well under pressure and adapt to changing situations.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

About Hilton Sydney:

Hilton Sydney is a leading hotel in the heart of the city, offering luxurious accommodations and exceptional service. We are committed to providing an inclusive and welcoming environment for our guests and team members.


  • Duty Manager

    5 days ago


    Sydney, New South Wales, Australia 21c Museum Hotels Full time

    About the RoleWe are seeking a highly skilled and experienced Duty Manager to join our team at Hotel Morris. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of the hotel, including front office and food and beverage operations.Key ResponsibilitiesOversee the day-to-day operations of the hotel,...

  • Duty Manager

    6 days ago


    Sydney, New South Wales, Australia Hilton Worldwide, Inc. Full time

    Job Title: Duty ManagerJob Summary:We are seeking a highly skilled and experienced Duty Manager to join our Front Office team at Hilton Sydney. As a key member of our operations team, you will be responsible for overseeing the daily guest experience, supervising front office staff, and ensuring seamless hotel operations.Key Responsibilities:Supervise and...

  • Duty Manager

    2 days ago


    Sydney, New South Wales, Australia Hilton Hotels Full time

    Job Title: Duty ManagerAs a Duty Manager at Hilton Sydney, you will be responsible for overseeing the front office shift operations in our iconic 587-room hotel. This involves supervising and leading a team of front office staff, assisting where required, handling guest complaints and relations, and responding to emergency situations.Key...

  • Duty Manager

    2 days ago


    Sydney, New South Wales, Australia Frontline Recruitment Full time

    About the RoleWe are seeking an experienced Duty Manager to join our team at a prestigious Hotel in Renmark. As a key member of our management team, you will play a vital role in achieving financial targets and driving day-to-day operations.Key ResponsibilitiesSupport the General Manager in achieving financial targets and driving business growthDevelop and...

  • Duty Manager

    1 week ago


    Sydney, New South Wales, Australia The Sporting Globe Full time

    About the RoleWe are seeking a highly skilled and experienced Duty Manager to join our team at The Sporting Globe Bar and Grill. As a key member of our management team, you will be responsible for ensuring the smooth operation of our venue, providing exceptional customer service, and driving revenue growth.Key ResponsibilitiesAssist in controlling all...

  • Duty Manager

    1 day ago


    Sydney, New South Wales, Australia Marriott International Full time

    About the RoleWe are seeking a highly motivated and experienced Duty Manager to join our team at Moxy Hotel. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of the hotel, maintaining high standards of quality and service, and providing exceptional guest experiences.Key ResponsibilitiesManage...

  • Duty Manager

    2 days ago


    Sydney, New South Wales, Australia Marriott International Full time

    About the RoleWe are seeking a highly motivated and experienced Duty Manager to join our team at Moxy Hotel. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of the hotel, maintaining high standards of quality and service, and providing exceptional guest experiences.Key ResponsibilitiesManage...

  • Duty Manager

    2 days ago


    Sydney, New South Wales, Australia Marriott Full time

    About the RoleWe are seeking a highly motivated and experienced Duty Manager to join our team at Moxy Sydney Airport. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of the hotel, providing exceptional guest service, and leading a team of staff to deliver outstanding results.Key...

  • Duty Manager

    4 days ago


    Sydney, New South Wales, Australia Marriott Full time

    About the RoleWe are seeking a highly motivated and experienced Duty Manager to join our team at Moxy Sydney Airport. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of the hotel, providing exceptional guest service, and leading a team of staff to deliver outstanding results.Key...

  • Duty Manager

    2 days ago


    Sydney, New South Wales, Australia Mingara Recreation Club Full time

    About the RoleWe are seeking a highly skilled and experienced Duty Manager to join our team at Mingara Recreation Club. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our club, ensuring a positive customer experience, and providing leadership and direction to our staff.Key...


  • Sydney, New South Wales, Australia Stamford Hotels and Resorts Full time

    {"title": "Assistant Manager/Duty Manager", "description": "About the RoleWe are seeking a highly motivated and experienced Assistant Manager/Duty Manager to join our team at Stamford Hotels and Resorts. As a key member of our Front Office team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our...


  • Sydney, New South Wales, Australia Stamford Hotels & Resorts Full time

    About Stamford Hotels & ResortsStamford Hotels & Resorts is a leading hospitality company that prides itself on delivering exceptional service and experiences to its guests. We are committed to providing a dynamic and supportive work environment that fosters growth and development for our team members.About the RoleThis is an exciting opportunity for a...

  • Duty Manager

    1 week ago


    Sydney, New South Wales, Australia Marriott International Full time

    {"title": "Duty Manager", "description": "Key ResponsibilitiesAs a Duty Manager at Moxy Hotel, you will be responsible for managing day-to-day operations and ensuring the quality and standards of the hotel are met.Key responsibilities include:Assisting guests with check-in and departure processesHandling complaints and resolving grievances and...

  • Duty Manager

    2 weeks ago


    Sydney, New South Wales, Australia Marriott International Full time

    About the Role:We are seeking a highly motivated and experienced Duty Manager to join our team at Marriott International. As a Duty Manager, you will be responsible for leading the day-to-day operations of our hotel, ensuring that our high standards of quality and service are consistently met.Key Responsibilities:Manage day-to-day operations, including...


  • Sydney, New South Wales, Australia Frontline Recruitment Full time

    Operations and Assistant Manager and Duty Manager | PubsAre you a motivated and experienced leader looking for a new challenge? We have an exciting opportunity for an Operations and Assistant Manager and Duty Manager to join our team at a top hospitality group in Western and Southwest Subs locations throughout the city.Key Responsibilities:Lead a team of...

  • Duty Manager

    2 weeks ago


    Sydney, New South Wales, Australia Australian Venue Co Full time

    **About the Role**We are seeking a highly motivated and adaptable Duty Manager to join our team at Australian Venue Co. Located in Sydney's CBD, our venue is a fantastic place for a manager looking to take their career to the next level.**Key Responsibilities**Reporting to the Venue Manager, the successful applicant will be skilled at building and...

  • Duty Manager

    2 weeks ago


    Sydney, New South Wales, Australia Marriott International Full time

    About the Role:We are seeking a highly motivated and experienced Duty Manager to join our team at Marriott International. As a Duty Manager, you will be responsible for leading the day-to-day operations of our hotel, ensuring that our high standards of quality and service are consistently met.Key Responsibilities:Manage day-to-day operations, including...

  • Duty Manager

    1 week ago


    Sydney, New South Wales, Australia Hyatt Hotels Corporation Full time

    {"h3": "Duty Manager - Front Office Job Summary"} At Hyatt Hotels Corporation, we're seeking a skilled Duty Manager to join our Front Office team at Park Hyatt Sydney. As a key member of our team, you'll be responsible for ensuring exceptional guest service and efficiently managing the department. Key Responsibilities: Lead Front Office employees in...

  • Duty Manager

    2 weeks ago


    Sydney, New South Wales, Australia CKE Restaurants Full time

    About the RoleThe Duty Manager is a key member of the property-based Operations team, responsible for ensuring the safety and security of residents as well as managing and escalating incidents. The role will be working night shifts from 11pm – 7am on a rotating roster.Key ResponsibilitiesFinancial Transaction Audits: Conduct nightly audits to ensure...


  • Sydney, New South Wales, Australia Stamford Hotels & Resorts Full time

    About Stamford Hotels & ResortsWe are seeking a highly motivated and experienced Front Office Team Leader to join our dynamic team at Sir Stamford at Circular Quay. As an Assistant Manager, you will play a key role in ensuring the smooth operation of our Front Office department, providing exceptional service to our guests, and contributing to the overall...