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Housing Services Administration Officer

2 months ago

Sunshine Coast, Australia Public Sector People Full time

Position Overview:

Public Sector People is seeking a dedicated Administration Officer (AO3) to join a dynamic team within a State Government Department. This role is integral to the Service Delivery team focused on Housing and Homelessness Services, where you will contribute significantly to providing essential housing assistance and support services to vulnerable populations in Queensland.

This position will primarily involve call center responsibilities.

Core Duties:

  • Administrative Support: Deliver thorough administrative assistance, creating and upholding procedures and systems that ensure the efficient operation of the Housing Service Centre.
  • Management of Information Systems: Oversee and manage departmental information systems pertaining to finance, human resources, correspondence, records, and equipment.
  • Human Resources Support: Perform administrative tasks related to personnel matters, ensuring accurate human resource information is available as needed.
  • Software Proficiency: Employ various software applications and databases to enhance and maintain administrative processes, ensuring top-notch support.
  • Coordination of Events: Plan and organize functions, meetings, and training sessions, including itinerary planning, venue selection, catering, travel arrangements, and accommodation.
  • Stakeholder Engagement: Foster effective relationships with team members, internal and external clients, and other stakeholders, ensuring clear communication and collaboration.
  • Commitment to Improvement: Actively participate in the ongoing enhancement of administrative support services, providing timely and quality service.
  • Safety in the Workplace: Promote and uphold a culture of workplace safety by ensuring compliance with Workplace Health and Safety policies and practices in daily operations.

Candidate Profile:

We are looking for individuals who can:

  • Align decisions and actions with broader organizational goals (Vision).
  • Effectively manage priorities, meet stringent deadlines, and consistently deliver quality service with minimal oversight (Results).
  • Exhibit clear and effective written and verbal communication, collaborating successfully within a team setting (Results).
  • Demonstrate strong skills, knowledge, and expertise in administrative functions (Accountability).
  • Maintain professionalism at all times, adhering to public service values and taking responsibility for the accurate completion of tasks (Accountability).

Join us in making a meaningful impact by providing vital support to those in need across Queensland.