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Avaloq Technical Support Specialist

2 months ago

Sydney, New South Wales, Australia Zone IT Solutions Full time

We are currently seeking an experienced Avaloq Technical Support Specialist to join our team at Zone IT Solutions. As an Avaloq Technical Support Specialist, you will be responsible for providing technical support and troubleshooting assistance for Avaloq-based systems and technologies.

Key Responsibilities

  • Provide technical support and troubleshooting assistance for Avaloq-based systems and technologies
  • Collaborate with cross-functional teams to resolve technical issues and improve system performance
  • Develop and maintain technical documentation and knowledge base
  • Stay up-to-date with the latest Avaloq system releases and updates
  • Participate in the development and implementation of technical solutions to improve system efficiency and effectiveness

Requirements

  • 3+ years of experience in Avaloq support or administration role
  • Strong knowledge of Avaloq Core Banking system
  • Experience in troubleshooting Avaloq-related issues, such as user connectivity, performance, and application delivery
  • Experience with Avaloq System Administration and Configuration
  • Knowledge of Avaloq modules and functionalities
  • Understanding of banking and financial industry processes and regulations
  • Good communication and customer service skills
  • Ability to work well in a team environment and collaborate with other IT professionals
  • Avaloq certifications are a plus

What We Offer

As a valued member of our team, you will have the opportunity to work with a dynamic and experienced team of IT professionals, and contribute to the delivery of high-quality IT solutions to our clients. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.