Senior Digital Experience Designer

6 days ago


Brisbane, Queensland, Australia Credit Union Australia Full time

Senior Digital Experience Designer

At Credit Union Australia, we're committed to delivering exceptional customer experiences. We're seeking a Senior Digital Experience Designer to lead the development of our Small Business product's digital user experience.

Your Role

You'll work closely with our Digital, Brand, Marketing, Customer Experience, Product, and technology partners to engineer a cohesive user experience across our digital channels.

Your Impact

You'll play a key role in shaping our Small Business product's digital user experience, creating seamless, intuitive cross-platform journeys and slick, on-brand interfaces that support our customers and drive business outcomes.

  • Design and create detailed experience designs from inception through to build and launch.
  • Translate high-level business requirements into tangible user interface proposals.
  • Conduct heuristic reviews of existing interfaces and develop recommendations for ongoing optimisation.
  • Design and develop for multiple devices using responsive design principles, usability, and customer-centric design.

Your Experience

5+ years' experience in delivering digital experiences that create material value for customers and the organisation.

Extensive experience with user-centred design principles and practices, web/mobile standards, typography, colour, web/mobile usability standards, and IA.

Experience with developing, facilitating, and reporting on UX research that builds measurable value to the business.



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