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Technical Payments Expert

2 weeks ago

Sydney, New South Wales, Australia beBeeIntegration Full time $100,000 - $105,000
Job Description:

This is an excellent opportunity for a technically minded payments enthusiast in the early stages of their career, looking for broad experience in customer-facing functions. As a Integration Specialist, you will work directly with an experienced Technical AM, serving as the primary point of contact for external partners and being the expert on API integrations for new partners.

  • Supporting external software partners with utilising our APIs and other integration solutions.
  • Undertake partner briefings, design, roll out and support of integration solutions, working with various external partners and internal IT teams.
  • Be the first point of contact for external partners and be responsible for resolving their queries directly and/or with the assistance of other internal team members.
  • Assist with partner onboarding – covering plans, set up, testing, and payment options configuration.
  • Supporting external partners and internal teams on product usage, system configuration, functionality options or challenges.
  • Be an advocate for integration partners and put forward new and advanced product enhancements.
  • Conduct, and assist partners with, UAT on products and enhancements.
  • Develop relationships with integration and other partners.
Requirements:
  • Minimum 2 years Payments experience.
  • Strong logical and technical mindset.
  • Understanding of API and other integration models.
  • Good technical, product, customer success, support or similar experience required.
  • Desire to work in an agile team with an eagerness to learn and pitch in across multiple tasks
  • Strong understanding of technology with the ability to assist in the creation and communication of solutions with internal and external stakeholders.
  • The ability to run with initiatives.
  • Operational and partner account management / relationship skills.
  • Exceptional solution and problem-solving abilities and experience.
  • Experience undertaking user acceptance testing, client implementations or in operational areas.
  • Proven experience working with various stakeholders to achieve success.
Qualifications:
  • High school certificate.
  • Degree or above would be an advantage.
  • Experience in payments, banking or related industries, or in a client success role would be an advantage.
Benefits:

A competitive salary package is offered to successful applicants who bring strong interpersonal skills, verbal and written communication skills. You should have abilities in identifying and communicating concepts and solutions between business and technical teams. Ability to document, brief and demonstrate system usage and operational processes to stakeholders.

Others:

The successful candidate will be able to understand the scope of, and undertake, user acceptance testing. A logical mindset with a can-do attitude and strong relationship and problem-solving skills are required. You must be able to work independently and as part of a team. Prioritise and deliver key initiatives and work in a dynamic and agile environment and cope with change.