Property Claims Specialist
3 days ago
Job Overview:
">We are seeking a skilled Loss Adjuster to join our team. As a Loss Adjuster, you will play a critical role in assisting customers who have experienced loss or damage to their properties.
">About the Role:
">The successful candidate will be responsible for managing and completing Strata site inspections, ascertaining the cause and extent of damage, appointing trades/other relevant specialists, and providing a seamless end-to-end claims experience for the customer.
">Key Responsibilities:
">- Deliver professional and excellent service when completing Strata site and desktop assessments, interacting with customers and clients.
- Proactively communicate clear and accurate advice, solutions, timeframes, and claim progress to all stakeholders.
- Clearly document all decisions made and reasons, including ownership details, reserve changes, and acceptance/rejection of claims.
- Strata experience as a Loss Adjuster is essential.
- Loss Adjusting qualifications are preferred, but professional qualifications applicable to the Loss Adjusting industry are also accepted.
- Trade qualifications would be advantageous.
- A current and valid driver's license is required.
Requirements:
">- Drive – you are intrinsically motivated to give your best, which is manifested through the high quality of your work and customer service.
- Integrity – you are impeccable with your word and follow through on your commitments.
- Growth mindset – you encourage collaboration in every interaction and welcome feedback in order to grow and also impart your learning with your team.
About You:
">We are looking for someone who is calm and confident, an expert communicator with an empathetic nature, great listener, able to communicate concisely and tailor messaging (verbal and written) to their intended audience. You will be a problem solver with a curious persona, searching for the root cause/s and proactively finding solutions throughout the claim journey.
">Benefits:
">- Competitive salary
- Opportunity for annual performance bonus
- Car allowance
- Laptop
- Company phone
- Many other company benefits
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