Property & Specialty Claims Consultant

2 weeks ago

Melbourne, Victoria, Australia IAG Full time

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Talent Acquisition Consultant at IAG | Korn Ferry RPO

Make a Real Difference as a Property & Specialty Claims Consultant

Join the largest insurance group in Australia and New Zealand. We're here for you. Are you ready?

YOUR

ROLE
We're looking for Claims Consultants to join our Property Claims team, supporting customers across Australia. As a Claims Consultant, you'll be at the heart of our claims experience—helping customers navigate property loss with empathy, efficiency, and inte

grity.You'll manage claims end-to-end, from initial contact to resolution, ensuring every interaction builds trust and delivers fair outcomes. You'll collaborate with internal teams and external partners like builders and suppliers to ensure timely repairs and replace

ments.This is a full-time, permanent role based nationwide, with flexible working options available. We're committed to supporting your success with comprehensive onboarding and ongoing develo

ptember

ABOUT YOU
You're someone who thrives in a fast-paced, customer-focused environment. You bring energy, empathy, and a drive to make th

ings better.
You'll succeed in this role

if you have:
A collaborative mindset and ability to work
independentlyA passion for helping people and delivering qu
ality outcomesEffectively communicate with customers and diffuse confl
ict situationsStrong written and verbal commun
ication skillsExperience in a custome
service skillsIntermediate computer skills – ability to troubleshoot and navigate mu
ltiple systemsExperience working in insurance wo
uld be a bonusConfidence using technology and managing multiple communic

ation ch

annels

ABOUT US

IAG is the largest general insurance group in Australia and New Zealand, underwriting over $AUD 13 billion in premiums annually. We're more than insurance—we're a tech hub, a climate change research centre, and a communi

ty resilience partner.You'll know our brands—NRMA Insurance, CGU, WFI, AMI, NZI, and State Insurance. Together, we turn our purpose of making your wo

rld safer in

to action.

WHY JO

IN US?

At IAG, you'll enjoy:
13% superannuation as standardUp to 50%
rs and parents hub and supportAw
ard-winning recognition systemWelcome Back c
ash bonus after parental leaveAccredited Rainbow Tick (NZ)
and AWEI Awarded (AU) business
Commitment to net zero by 2050Paid emergenc
y services and volunteer leaveAccess to IA

G Academy for ongoing learning
We're proud to support reconciliation for First Nations people and foster a saf

e, inclusive workplace for all.

Make a Real Difference as a Property & Specialty Claims Consultant

Join the largest insurance group in Australia and New Zealand. We're here for you. Are you ready?

YOUR

ments.This is a full-time, permanent role based nationwide, with flexible working options available. We're committed to supporting your success with comprehensive onboarding and ongoing develo

pment.
Applications close 1st Se

ptember

ABOUT YOU
You're someone who thrives in a fast-paced, customer-focused environment. You bring energy, empathy, and a drive to make th

ings better.
You'll succeed in this role

if you have:
A collaborative mindset and ability to work
independentlyA passion for helping people and delivering qu
ality outcomesEffectively communicate with customers and diffuse confl
ict situationsStrong written and verbal commun
ication skillsExperience in a custome
r service roleStrong customer focus including well developed customer
service skillsIntermediate computer skills – ability to troubleshoot and navigate mu
ltiple systemsExperience working in insurance wo
uld be a bonusConfidence using technology and managing multiple communic

ation ch

ty resilience partner.You'll know our brands—NRMA Insurance, CGU, WFI, AMI, NZI, and State Insurance. Together, we turn our purpose of making your wo

rld safer in

to action.

WHY JO

IN US?

At IAG, you'll enjoy:
13% superannuation as standardUp to 50%
discount on general insuranceCare
rs and parents hub and supportAw
ard-winning recognition systemWelcome Back c
ash bonus after parental leaveAccredited Rainbow Tick (NZ)
and AWEI Awarded (AU) business
Commitment to net zero by 2050Paid emergenc
y services and volunteer leaveAccess to IA

G Academy for ongoing learning
We're proud to support reconciliation for First Nations people and foster a saf

e, inclusive workplace for all.

We're ready for you. Apply today.Seniority level

Seniority levelEntry level

Employment type

Employment typeFull-time

Job function

Job functionCustomer Service
IndustriesInsurance

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