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Office Operations Manager
2 weeks ago
The role of the Office Operations Manager is to oversee the efficient management of branch operations and customer service tasks.
This position involves supervising a team of office staff, managing data entry, processing, and reporting tasks, as well as ensuring alignment with quality standards.
The ideal candidate will have experience in supervising an office team, leading by example to promote a productive and harmonious work environment.
They will also possess high-level competency in Microsoft Office, strong keyboard skills, and knowledge of the transport industry (desirable but not essential).
The Office Operations Manager will be responsible for attending to customer queries, providing exceptional customer service, and enforcing compliance with Occupational Health and Safety requirements.
Additional duties include ordering stationery, uniforms, equipment, and office supplies.
Key Responsibilities:- Supervise office staff
- Manage data entry, processing, and reporting tasks
- Ensure alignment with quality standards
- Experience in supervising an office team
- Ability to lead by example
- High-level competency in Microsoft Office
- Strong keyboard skills
- Knowledge of the transport industry (desirable)
- Competitive salary above industry standards
- Opportunities for upskilling and training
- Flexible work arrangements
- Inclusive parental leave policy
- Peer recognition awards