Homeless Service Support Specialist
3 days ago
The role of Intake Coordinator is pivotal in supporting individuals experiencing housing stress or homelessness.
This position plays a crucial part in the functioning and coordination of the community hub, providing a welcoming face to all who access the service.
Key Responsibilities:
- Manage a busy reception area with excellent communication and interpersonal skills.
- Maintain a safe and inviting environment for clients.
- Provide clear information about housing options and support resources to those in need.
About You:
- Be a compassionate and professional individual with a strong understanding of social issues.
- Have experience in a client-facing role and be skilled at creating a respectful environment.
Organisational Values:
- We are committed to social justice.
- We offer salary packaging, employee assistance programs, and a commitment to organisational values.
Selection Criteria:
- Proven experience in managing a reception area.
- Understanding of social issues and their impacts.
- Demonstrated knowledge of the sector.
- Strong administrative skills.
- Excellent time management and organisational skills.
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