Performance Improvement Specialist

3 days ago

Melbourne, Victoria, Australia beBeeImplementation Full time $120,000 - $140,000

Job Description

">

Overview

">We are seeking a highly skilled professional to serve as a Performance Improvement Specialist. This role will be part of our technical solutions team or the global solutions Client Success team, depending on skill sets, focusing on technical, product or organizational solutions.">

Key Responsibilities:

">- Configuring and implementing iMIS and related products and services, including converting data, working with RiSE, and extending the product with iMIS and other supported tools.
- Serving as part of the technical solutions team or the global solutions Client Success team, depending on skill sets, focusing on technical, product or organizational solutions.
- Enabling continuous performance improvement by understanding organizational needs, offering appropriate process change advice, and leading organizational change.
- Delivering client training as part of implementation, online classroom, at your desk, or client-specific, as assigned.
- Meeting team and individual established billable production targets.
- Focusing on excellent service quality, with on-time and on-budget delivery, performing all work in accordance with the Master Services Agreement and the Client Success fee in the signed task order.
- Performing other job-related duties as may be assigned from time to time.">

Requirements:

">- Bachelor's Degree in relevant field or related experience.
- Excellent verbal and written communication skills.
- iMIS experience and HTML/CSS preferred.
- Self-motivated with the ability to work independently and as part of a project team.
- Demonstrated ability to provide excellent work product and customer service so that clients are promoters of ASI Client Success with a positive impact on the ASI Client Success Net Promoter Score (NPS).
- Certified iMIS Administrator and/or Certified iMIS Professional certification required at start of employment or achieved within 90 days of employment.
- Some travel may be required from time to time, as directed by the Client Success Manager or Project Manager.">

What We Offer:

">At our organization, we've fostered an employee-first culture, promoting a dynamic and cohesive environment where collaboration thrives, and continuous improvement is our focus. We empower our team to challenge the status quo and drive positive change through new ideas, fresh perspectives, and positive attitudes. In addition to a competitive base salary, we offer generous paid time off, medical, dental, and vision insurance, life and AD&D insurance, flexible spending account, healthcare savings account, 401k retirement plan with discretionary match, opportunities for professional growth and development, employee assistance program, hybrid/remote work.">

EEO Information:

">Our organization provides equal opportunities to all employees and qualified applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, marital status, disability, veteran status, or any other legally protected category. Applicants requiring accommodation in the application and/or interview process should notify the Human Resources Department."]},

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