Customer Service Representative

1 week ago


Tumut Shire, Australia Australia Post Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Service Officer. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and sales experiences to our customers.

Key Responsibilities
  • Provide exceptional customer service and sales support to customers
  • Process transactions accurately and efficiently, including cash, cheques, credit cards, and EFTPOS
  • Conduct and process identity services transactions, including Australian Passport Interviews
  • Promote our products and services through up-selling and cross-selling, merchandising, and other promotional activities
  • Assist customers with mail lodgements and associated costs
  • Build rewarding relationships with customers by understanding their needs
  • Assist with administrative duties such as stocktaking and record maintenance
Requirements
  • Previous experience in customer service and/or cash handling
  • Ability to lift up to 16kgs of mail regularly and stand for shifts
About Us

Australia Post is a leading provider of postal and logistics services, committed to delivering exceptional customer experiences and building strong relationships with our customers and communities. We value diversity and inclusion, and are committed to creating a workplace that reflects the diversity of our customers and communities.

What We Offer
  • 12 weeks of paid training and development opportunities
  • Casual on-call work with flexible shifts
  • Competitive pay rates and superannuation


  • Tumut Shire, Australia EG Australia Full time

    {"title": "Customer Service Role", "description": "About the RoleWe are seeking a Customer Service Representative to join our frontline Fuel team at EG Tumut store. As a key member of our team, you will be responsible for delivering exceptional customer service, promoting products, and maintaining a safe working environment.Key ResponsibilitiesProvide...


  • Tumut Shire, Australia Australia Post Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Service Officer. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and sales experiences to our customers.Key ResponsibilitiesCustomer Service: Provide excellent customer service to our...


  • Tumut Shire, Australia Australia Post Full time

    {"title": "Retail Customer Service Officer", "description": "About the RoleWe're seeking a friendly and enthusiastic Retail Customer Service Officer to join our team at Australia Post. As a key member of our retail team, you'll play a vital role in delivering exceptional customer service and helping Australians service their own businesses.As a Retail...


  • Tumut Shire, Australia Australia Post Full time

    {"title": "Retail Customer Service Officer", "description": "About the RoleWe're seeking a friendly and enthusiastic Retail Customer Service Officer to join our team at Australia Post. As a key member of our retail team, you'll play a vital role in delivering exceptional customer service and helping Australians service their own businesses.As a Retail...


  • Tumut Shire, Australia Australia Post Full time

    {"h1": "Retail Customer Service Officer Role", "p": "At Australia Post, we're delivering for the environment, our communities, our customers, and our people. As a Retail Customer Service Officer, you'll play a vital part in helping Australians service their own businesses, keeping millions of people connected, and building community resilience.", "ul":...

  • Team Member

    4 days ago


    Tumut Shire, Australia Coles Full time

    About the RoleWe're seeking a skilled and enthusiastic individual to join our Checkouts and Assisted Checkouts team at Coles Supermarkets. As a key member of our team, you will be responsible for providing exceptional customer service, processing transactions efficiently, and maintaining a high level of product knowledge.About YouYou possess excellent...


  • Sutherland Shire Council, Australia Bunnings Group Full time

    About the Role:We are seeking a skilled and enthusiastic Customer Service Representative to join our team at Bunnings Group.This is an exciting opportunity to work in a fast-paced retail environment, providing exceptional customer service and support to our customers.As a Customer Service Representative, you will be the face of our company, interacting with...


  • Wyong Shire, Australia Mounties Group Full time

    {"title": "Customer Service Attendant", "description": "Be Part of Our Close-Knit FamilyWe are the Mounties Group, Australia's #1 registered Club group, and we're looking for a friendly face to join our front line team. As a Customer Service Attendant, you'll work across a diverse range of areas, including bar, gaming, and concierge, providing exceptional...


  • Sutherland Shire, Australia Sutherland Shire Council Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our Contact Centre team at Sutherland Shire Council. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our valued customers.Key ResponsibilitiesProvide timely and effective responses...


  • Hornsby Shire, Australia Clark Equipment Full time

    Job Summary:We are seeking a highly motivated and enthusiastic Spare Parts Customer Service Representative to join our team at Clark Equipment in the Central Parts Division at Hornsby.Key Responsibilities:Assist with parts interpretation on branch and dealer enquiriesGeneral administration, customer support, and housekeepingAssist with order processing and...


  • Wyong Shire, Australia Mounties Group Full time

    About UsThe Mounties Group is a leading people-first, profit-for-purpose organization that exists to improve the lives of our members and the communities we serve.Our CultureWe are a close-knit family that strives to exceed customers' expectations at every opportunity. Our team members are the friendly face of our front line, working across a diverse range...


  • Wyong Shire, Australia Workforce Australia for Individuals Full time

    About UsWorkforce Australia for Individuals is a leading provider of workforce solutions, dedicated to empowering individuals and businesses to thrive in a rapidly changing world.Our MissionWe are committed to delivering exceptional customer experiences, fostering a culture of innovation, and driving growth through strategic partnerships.Job SummaryWe are...


  • Wyong Shire, Australia Mounties Group Full time

    About UsThe Mounties Group is a leading people-first, profit-for-purpose organization that exists to improve the lives of our members and the communities we serve.Our CultureWe are a close-knit family that strives to exceed customers' expectations at every opportunity. Our team members are passionate about delivering exceptional customer service and creating...


  • Hornsby Shire, Australia Clark Equipment Full time

    Job Summary:We are seeking a highly motivated and enthusiastic Spare Parts Customer Service Representative to join our team at Clark Equipment in the Central Parts Division at Hornsby.Key Responsibilities:Assist with parts interpretation on branch and dealer enquiriesGeneral administration, customer support, and housekeepingAssist with order processing and...


  • Shire of Esperance, Australia Bunnings Full time

    About BunningsBunnings is a leading retailer of home improvement and lifestyle products in Australia and New Zealand, catering to consumer and commercial customers through a network of stores, trade centres, and online platforms.Our TeamOur team members are the face of Bunnings, providing a friendly and helpful service to every customer who walks through our...


  • Carpentaria Shire, Australia Movianto Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Movianto. As a key member of our customer service team, you will play a vital role in delivering exceptional customer experiences and ensuring that our customers receive the highest level of service.Key ResponsibilitiesRespond to customer...


  • Wyong Shire, Australia Mounties Group Full time

    Exciting Casual Opportunities Available About UsWe are the Mounties Group, the leading registered Club group in Australia. With a workforce of over 900 individuals across ten venues in South-West Sydney, Northern Beaches, and the Central Coast, we prioritize our people and operate with a profit-for-purpose ethos aimed at enhancing the lives of our members...


  • Tweed Shire Council, Australia Workforce Australia for Individuals Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Workforce Australia for Individuals. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide face-to-face, phone,...


  • Tweed Shire Council, Australia Workforce Australia for Individuals Full time

    About the RoleWorkforce Australia for Individuals is seeking a highly skilled and customer-focused Customer Service Representative to join our team in a large and well-established Health Insurer. As a key member of our customer service team, you will be responsible for providing exceptional service to our members, handling inbound queries, and resolving...


  • Sutherland Shire Council, Australia Southside Staffing Solutions Full time

    Job Summary:Southside Staffing Solutions is seeking a highly skilled and experienced Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and...