Expansion Account Manager
3 days ago
Role Summary
">This is a key customer-facing position within our organisation, where you will be responsible for driving growth and renewal of our existing customer base.
">You will be the primary point of contact for our customers, working to identify expansion opportunities and ensuring we maintain a consistently high renewal rate.
">Key Responsibilities:
">- Manage a portfolio of assigned customer accounts to ensure we maximise expansion opportunities.
">- Drive all renewal and expansion sales opportunities.
">- Serve as the point of contact for our existing customers, connecting into our customer enablement, data operations, product and technical support teams as required to address customer requirements.
">- Identify customer requirements, uncover roadblocks, and demonstrate strong account management capabilities to drive renewal to on-time closure.
">Requirements:
">- Excellent communication and presentation skills, with strong ability to engage and persuade.
">- Ability to dynamically craft customised solutions that meet the needs of customers while capturing maximum value.
">- Ability to pursue a structured, analytical and solution-oriented sales approach, combined with a high degree of enthusiasm to meet sales targets.
">What We Offer:
">- A dynamic and supportive work environment.
">- Opportunities for career growth and professional development.
">- Collaborative and cross-functional team.
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