Holiday Experience Coordinator
2 hours ago
We are seeking a motivated and customer-focused individual to join our Holiday Park team as a Guest Experience Coordinator. This role is critical in ensuring seamless front-of-house interactions with our guests, providing a positive and engaging experience.
About the Role- Welcome every guest to Ingenia Holidays, explaining the park/resort, surrounding area, guest amenities, and park activities.
- Actively promote Ingenia Holidays as the ideal holiday destination by sharing its unique story.
- Direct guest check-in and check-out, attending to general receptionist duties following correct procedures.
- Maintain a high level of customer service at all times.
- Contact housekeeping or maintenance staff when residents/guests report problems.
- Exceptional customer service skills.
- Previous experience in a similar role/industry.
- Computer literate using Microsoft Suite and booking software.
- Passionate about the tourism industry with a strong sales ability.
- Team player, strong attention to detail, and well-organized worker.
This rewarding opportunity comes with a competitive hourly rate ($25-$30 per hour) and excellent discounts on Ingenia Holidays. You will have the chance to work in a dynamic and fast-growing organization with a culture of creating community.
Requirements- You must be able to work in Australia and reside there at the time of application.
- Applicants must provide a passport or birth certificate and photo ID to evidence this requirement.
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