Funeral Services Coordinator

17 hours ago

Tweed Heads, New South Wales, Australia Invocare Full time
About Us

White Lady Funerals, part of InvoCare, is a leading funeral industry provider with over 300 locations across Australia, New Zealand, and Singapore.

Job Overview

This role offers a unique opportunity to serve families in your local community by coordinating and preparing all aspects of the funeral service. As an Arranger/Conductor, you will have the chance to develop new skills, earn qualifications, and progress your career in a personally rewarding industry.

Key Responsibilities
  • Plan, coordinate, and implement all aspects of the funeral service for families.
  • Work closely with families from initial contact to guide them through the process and respond to their requests with service options and solutions.
  • Implement the funeral plan on the day, direct the team, and provide support and guidance for the family.
Requirements
  • You have a strong customer service ethos and pride yourself on delivering excellent service, problem-solving, and customer satisfaction.
  • Professional attitude with an empathetic and compassionate approach towards people.
  • Be at ease working with grieving families and the deceased.
  • Excellent communication and high attention to detail.
  • Possess a full, unrestricted driver's license.
Benefits
  • Reward and recognition programs.
  • Tailored induction and training programs.
  • Well-designed and fitted-out locations with the latest facilities to assist in providing an exceptional client experience.
  • Networking opportunities across the business and with peers.
  • Birthday and paid parental leave.
  • Free access to the Employee Assist Program.
Estimated Salary:

Around $65,000 - $80,000 per annum, depending on experience.

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