Documentation Specialist

2 weeks ago

Brisbane, Queensland, Australia beBeeWriter Full time $55,000 - $82,000

Job Title: Technical Writer

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Location: Brisbane - CBD

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The role is a 3-month contract with the possibility of extension.

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We require Full Work Rights for this position.

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Key Responsibilities:

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  • ">
  • Develop detailed, internal and external user guides and documentation outlining key use cases of our system">
  • Liaise and work effectively with departments and stakeholders to identify documentation requirements">
  • Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience">
  • Utilize technical experience to build knowledge base articles on common support issues">
  • Update existing documentation in line with new structure and release of Microsoft Dynamics V9 features">
  • Update existing internal technical documentation to ensure maximum efficiency">
  • Update business process user guides using WalkMe">
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Required Skills and Qualifications:

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  • Minimum two (2) years' experience in technical writing or similar role">
  • Ability to follow company style guide in preparing documents">
  • Experience and knowledge of how to convey complex information using plain English">
  • Strong interpersonal skills to engage key stakeholders around the business">
  • Experience writing training materials">
  • Experience using Atlassian products - Jira & Confluence">
  • Experience using WalkMe or other web-based guidance and engagement platforms">
  • Experience in CRM systems (MS Dynamics V9 / UCI)">
  • Formal qualifications in Technical writing or similar fields">
"],

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