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Sales Navigator
3 weeks ago
Job Title: Team Leader
We are seeking a highly motivated and experienced Team Leader to lead our team in delivering exceptional customer service, sales results, and product knowledge.
Job DescriptionThe Team Leader will be responsible for navigating customer service, sales targets, and product knowledge to deliver outstanding results. This includes
- Quoting, booking, and invoicing cruise bookings and packages
- Meet and exceed monthly sales targets
- Support and handle walk-in, email & telephone enquiries efficiently and accurately
- Maximise sales opportunities by upselling & cross-selling
- Monitor and action all relevant mailboxes daily
- Maintain accurate and comprehensive product information in order to deliver and generate sales
To be successful as a Team Leader, you will need:
- Proven experience working in a customer service environment and working towards sales targets
- Minimum 2 years' retail or wholesale experience in the Cruise or Travel Industry
- GDS experience
- Exceptional focus on details, adept problem-solving skills, and thrive under pressure
- Ambitious, highly motivated, and proficient in organizing tasks efficiently
