Overnight Operations Manager
4 days ago
This is a fantastic opportunity to be part of one of Melbourne's newest five-star hotels and the only Hyatt Centric in Australia.
As the Duty Manager Overnights, you will assist the Rooms Division Manager and Front Office Manager in overseeing the hotel's operations in their absence. You'll embody the Hyatt Centric brand promise at all times and ensure all guests' needs are met.
At Hyatt Centric, we value teamwork and shared experiences, so you may be asked to help manage and deliver service in other areas of the hotel.
Key Responsibilities Include:
- Complete the daily night audit process for the hotel.
- Supervise and support Front Office employees, ensuring exceptional and efficient service is delivered at all times.
- Handle guest complaints, as well as internal customer complaints and enquiries in a friendly and efficient manner.
- Be responsible for training and development of the Front Office Team.
- Take responsibility for the Hotel in the absence of The General Manager and other Senior Management.
Required Skills and Qualifications:
- Flexibility to work on rotating rosters, including weekends and public holidays.
- Excellent time management skills with the ability to multi-task and keep calm under pressure.
- Exceptional interpersonal and communication skills along with strong service recovery skills.
- Victorian Responsible Service of alcohol.
- Front Office experience is advantageous.
-
Operations Manager
7 days ago
Melbourne, Victoria, Australia beBeeNight Full time $60,000 - $80,000Job OpportunityThe Night Manager will play a crucial role in the pre-opening journey of the hotel. Key responsibilities include setting up operational foundations, ways of working, and culture of the department. Once the hotel is opened, the Night Manager will manage operations during night-time hours (11pm-7am), supervising overnight staff, providing...
-
Overnight Operations Manager
1 week ago
Melbourne, Victoria, Australia beBeeCareer Full time $62,000 - $76,000Overnight Operations Manager">The hotel operates as a well-oiled machine, requiring skilled professionals to keep it running smoothly after hours.">As an Overnight Operations Manager, you will oversee the smooth operation of the hotel's back-of-house systems and services.">This includes managing front-desk operations, handling guest complaints, and...
-
Senior Overnight Operations Manager
1 week ago
Melbourne, Victoria, Australia beBeeNightDuty Full time $70,000 - $90,000Night Duty Manager Job DescriptionWe are seeking a seasoned Night Duty Manager to oversee overnight operations and ensure seamless guest experience.
-
Overnight Hotel Operations Manager
7 days ago
Melbourne, Victoria, Australia beBeeNight Full time $60,000 - $90,000Night Manager Job SummaryWe are seeking an experienced and dedicated Night Manager to oversee the smooth operation of our hotel's overnight services, prioritizing exceptional guest experiences and property security.
-
Overnight Operations Coordinator
2 weeks ago
Melbourne, Victoria, Australia beBeeHospitality Full time $55,123 - $62,497Hotel Operations SpecialistThe role of a Hotel Operations Specialist is to ensure the accuracy and security of hotel operations during overnight hours.This includes handling guest inquiries, performing cash reconciliations, generating reports, and managing emails and phone calls.The ideal candidate will have previous experience in front office or reception...
-
Lead Overnight Operations
1 week ago
Melbourne, Victoria, Australia beBeeLeadership Full time $90,000 - $110,000Job Title: Night SupervisorThis is a leadership role that requires exceptional problem-solving skills, a strong commitment to service excellence, and experience in hospitality.About the Role:As a Guest Experience Expert - Night Supervisor, you will be responsible for overseeing all overnight operations in the absence of the Night Manager and leadership team....
-
Overnight Hotel Operations Manager
5 days ago
Melbourne, Victoria, Australia beBeeManager Full time $68,000 - $69,000About the RoleAs a seasoned hospitality professional, you will take charge of hotel operations during overnight hours. Your primary focus will be on delivering exceptional guest experiences while managing the front office with finesse.This is an excellent opportunity to utilize your leadership skills and work collaboratively with the team to ensure seamless...
-
Overnight Operations Supervisor
5 days ago
Melbourne, Victoria, Australia beBeeNight Full time $60,000 - $90,000Job OverviewWe are seeking a highly motivated and results-driven Night Manager to oversee the smooth operation of our hotel during overnight hours. This is an exceptional opportunity for someone who thrives in fast-paced environments and possesses excellent problem-solving skills.
-
Overnight Front Office Manager
1 week ago
Melbourne, Victoria, Australia beBeeExcellence Full time $60,000 - $75,000At a leading hospitality group, we believe that delivering exceptional guest experiences is paramount.We are seeking an experienced and results-driven Overnight Front Office Manager to join our dynamic overnight front office team.The ideal candidate will be an expert on the hotel's operations and surroundings, able to consistently exceed guest expectations...
-
Overnight Supervisor
5 days ago
Melbourne, Victoria, Australia Marriott International, Inc Full time**Additional Information****Job Number**25102300**Job Category**Rooms & Guest Services Operations**Location**The Ritz-Carlton Melbourne, 650 Lonsdale Street, Melbourne, Victoria, Australia, 3000**Schedule**Full Time**Located Remotely?**N**Position Type** Non-ManagementJoin us at The Ritz-Carlton, Melbourne, where we craft unforgettable experiences and...
