Strategic Relationship Builder

22 hours ago

Sydney, New South Wales, Australia beBeeCustomerSuccess Full time $90,000 - $120,000

Are you looking for a career opportunity that aligns with your passion for customer success?

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This role offers the perfect blend of strategic relationship building, problem-solving, and driving outcomes.

About the Role","

We are seeking a seasoned professional to join our team as a Customer Success Manager, Enterprise.

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  • ","
  • This is a hands-on role requiring strong communication skills and a deep understanding of our products.","
  • You will be responsible for managing a portfolio of key accounts, building trusted relationships with logistics leaders, and leading strategic planning sessions.","
  • Your success will be measured through key metrics including customer satisfaction, booking volume on the platform, sales expansion opportunities, and account decline reduction.","
Key Responsibilities","
  1. ","
  2. Advocate for customer needs and drive internal roadmap initiatives.","
  3. Partner cross-functionally with Product, Commercial, and Support teams to deliver customer success.","
  4. Maintain accurate customer records in Salesforce and contribute to repeatable frameworks.","

Please note that this role requires excellent communication skills, a customer-centric mindset, and a proven track record of driving business growth.

","Benefits","
  • ","
  • Collaborative work environment.","
  • Opportunities for professional development and growth.","
  • Competitive compensation package.","

This is an exciting opportunity for a motivated individual who is passionate about delivering exceptional customer experiences.

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