Customer Service Representative
3 weeks ago
We are seeking a Customer Service Representative for a temporary contract with a local council in the South East suburbs. This role is responsible for delivering high-quality customer service in relation to all of the council's service offerings.
Key Responsibilities:
- To provide a first point of contact service to residents contacting the council, delivering a customer-focused approach via telephone.
Qualifications and Experience:
- Previous experience in high-volume call centres is essential.
- Previous local government experience would be highly regarded.
- High-level computer skills, including customer request systems and databases.
- A police check completed in the last six months.
About Us:
At PERSOLKELLY, our passion is putting our people first. We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability. We're committed to creating a safe and inclusive environment that values and respects diverse styles, backgrounds, experience, and perspectives.
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