Volunteer Coordinator Role

4 weeks ago


North Ryde, New South Wales, Australia Dementia Australia Full time
About the Role

We are seeking a highly skilled and motivated Volunteer Coordinator to join our team at Dementia Australia. As a key member of our team, you will be responsible for managing volunteers, maintaining professional standards, and ensuring good relationships and stakeholder engagement.

Key Responsibilities
  • Collaborate with the National Volunteer Manager and Volunteer Coordination peers to manage volunteers
  • Maintain professional standards and best contemporary practice in volunteer management
  • Ensure maintenance of appropriate records through volunteer database – Better Impact
  • Coordinate the recruitment and on-boarding of event volunteers for scheduled Memory & Jog events
  • Advertise and promote volunteering opportunities through local portals, recruitment platforms, etc.
  • Collaborate with the Fundraising Team including logistical planning, induction, meetings, and internal briefings
  • Collaborate effectively with team members to maximize existing volunteers sign up for local events and ensure clear communication with those who support the organization in other program areas
What We Offer
  • Salary benefits: We offer all employees the opportunity to salary package up to $15,900 each year for living expenses and up to $2,650 each year for entertainment benefits
  • Leave allowances: In addition to your annual leave allowance, you will receive one day paid birthday leave, paid days off during our end of year closure period (if these days fall within your regular working schedule), up to six weeks parental leave, and 17.5% annual leave loading
  • Work/life balance: Flexible, hybrid work arrangements
  • Employee benefits: Access to discounts and savings at over 450 retailers across Australia, wellbeing programs, access to free and confidential counselling sessions for you and your family, plus access to continuous professional development, staff recognition programs, and paid study leave
About You
  • Relevant Diploma, Certificate, or Tertiary qualification skill and/or experience in volunteer coordination preferably in a related non-for-profit environment
  • A minimum of 2 years practical experience with volunteers in an Administration or Coordinator role
  • Proven experience in working as part of a team as well as demonstrated ability to work autonomously
  • Administration experience, particularly with Better Impact database, compliance, policies, and procedures
  • Excellent organizational and time management skills with the ability to plan ahead
  • Strong communication and interpersonal skills with the ability to effectively communicate with a wide range of individuals nationally
  • Ability to work weekend of event and occasional night as required
Our Culture Statements
  • We are aligned in our Purpose
  • We lead with our Head and Heart
  • We work together Collaboratively
About Us

Dementia Australia is the national peak body and source of trusted information, education, and services for the more than 400,000 Australians living with dementia, and the more than 1.5 million people involved in their care. We advocate for positive change and support vital research. We are here to support people impacted by dementia, and to enable them to live as well as possible. No matter how you are impacted by dementia or who you are, we are here for you.



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