Logistics Coordinator

19 hours ago

North Ryde, New South Wales, Australia National Workforce Full time

About the Role:

We are seeking a highly organized and detail-oriented individual to join our Despatch team as a Despatch Administrator. In this role, you will be responsible for managing our inbox, coordinating despatch operations, and providing exceptional customer service.

Key Responsibilities:

  • Despatch Coordination: Ensure smooth operations and timely deliveries by handling despatch coordination and pallet control.
  • Customer Service: Provide exceptional customer service, responding to queries from Head Quarters and triaging calls efficiently while maintaining confidentiality.
  • Data Management: Utilise Excel to maintain accurate records, demonstrating strong literacy and numeracy skills.
  • Team Player: Work under pressure with a sense of urgency, ensuring all tasks are completed reliably and on time.

About You:

  • Customer Service Experience: You're a natural problem solver who excels in communicating with internal and external stakeholders.
  • Industry Experience: Proven experience in a despatch or logistics environment.
  • Systems Knowledge: Experience with Manhattan, SAP, or similar software is essential for this role.
  • Skills: Strong proficiency in Excel and the ability to manage data effectively.
  • Attributes: You're a team player with attention to detail, able to thrive in a fast-paced environment.

What We Offer:

  • Onsite Facilities: Enjoy a lunchroom and convenient onsite parking.
  • Employee Perks: Monthly staff discounts and regular staff fitness checks to support your well-being.
  • Career Progression: This is a temp-to-perm opportunity, offering stability and long-term growth within a leading pharmaceutical business.

If you're reliable, thrive under pressure, and have a passion for logistics and system management, we'd love to hear from you.

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