Retail Support Manager
2 months ago
The Retail Support Manager will be based in far North Queensland, overseeing up to 15 regional stores with around 150 employees. Key responsibilities include ensuring all stores are ready for business with high standards of visual merchandising and store appearance, certifying team members provide service excellence, and monitoring the management of stock to minimize shrinkage.
This role requires previous experience as an area or multi-site manager, dealing with the daily operation of a high-volume retail store in a fast-paced environment. The successful candidate will have well-developed interpersonal and communication skills, with a resilient and confident profile interacting and motivating people.
Responsibilities will include recruiting, training, leading, and engaging the team by providing structured feedback and coaching to develop people with a clear vision and goals. The Retail Support Manager will also organize and plan available resources to manage expected workloads and regularly travel to stores to oversee operations and resolve concerns.
To be successful in this role, you will have a strong understanding of human resources, payroll, and collective agreements/awards, managing time, rosters, and people's performance coming from multiple stores. You will also have highly organized skills with good prioritization and time management skills, as well as strategic and logical intelligence, delivering people, store, and stock/inventory reports and audits.
Additional requirements include holding a current driver's license and being available to travel and stay in different stores for up to 7 days at a time. A rotating roster will be provided.
We are seeking a highly skilled and experienced individual to join our team as a Retail Support Manager. If you have the required skills and experience, please click apply to submit your application.
About the CompanyPrices Plus is a solid family-owned DISCOUNT VARIETY RETAILER with over 350 employees working across stores in QLD and NSW. We are committed to offering high-standard customer services, a safe environment for our employees and clients, and a great place to work.
We provide art and craft, pet, party, hardware, home, and essential products plus much more. We are recognised as a provider of essential services to the community in many locations.
We offer an attractive and competitive salary package with an above award rate, travel, and public holiday allowance, rotated roster prioritizing work-life balance. We also provide car, iPad, credit card, and training, along with a collective agreement in place and a strong team and family-oriented culture.
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