Transformative Product Experience Leader

2 weeks ago

Sydney, New South Wales, Australia beBeeCustomerDriven Full time $150,000 - $180,000
Product Design Manager

The role of Product Design Manager involves overseeing the end-to-end product design process, ensuring seamless integration between customer needs, business ambitions, and product improvements.

This position requires a strong background in product and/or service design, experience navigating complex environments, and expertise in journey mapping, process mapping, blueprinting, interviewing, and design toolkits.

Key Responsibilities:

  • Lead key aspects of the end-to-end product design process including problem framing, prototyping, testing, and gathering requirements.
  • Facilitate co-creation sessions and design workshops with stakeholders to gather feedback.
  • Collaborate with cross-functional teams to define and prioritize key insights and target state journeys.
  • Design service blueprints and translate these into clear and actionable product requirements.
  • Identify and consider key feasibility considerations.
  • Support agile delivery teams to ensure effective implementation and continuous improvement.
  • Align solution design with strategic business goals and service domain frameworks.

Ideal candidates will have a customer-centric approach, be driven by a desire to solve meaningful problems, and possess excellent communication and collaboration skills.

As a Product Design Manager, you will play a pivotal role in shaping our company's vision for digital solutions, driving innovation, and delivering exceptional customer experiences.

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