Leading Retail Customer Service Role

5 days ago

Melbourne, Victoria, Australia beBeeRetail Full time $60,000 - $85,000
Customer Service Manager Opportunity

We are seeking a highly motivated and customer-focused professional to join our team as a Customer Service Manager.

The successful candidate will have the opportunity to work with a talented team, driving sales, profit and productivity, while creating a warm and genuine customer service experience.

The role involves:

  • Driving a customer-centric culture, creating a meaningful in-store experience
  • Assisting in driving sales, profit and productivity by ensuring key performance indicators are achieved
  • Supporting the management team by ensuring the team has an understanding of all business objectives
  • Inspiring and empowering your team through collaborative leadership, training and development
  • Embodying our key cultural values of Customer Obsessed, Collaborative, Inspirational, Responsible, Dedicated To Quality

Requirements for this role include:

  • A passion for the retail industry, exceptional service and a strong sense of personal style and presentation
  • Ability to manage budgets, interpret financial reports and generate efficient rosters
  • Experience with stock control and visual merchandising
  • Ability to build strong relationships with stakeholders across the business

This is an excellent opportunity for a full-time Sales Assistant or Supervisor looking to progress in their retail career.


As a Customer Service Manager, you will be responsible for leading a team of customer-focused professionals. The ideal candidate will possess:

  1. Exceptional communication and interpersonal skills
  2. Strong leadership abilities, with a focus on collaboration and empowerment
  3. Ability to analyze data and make informed decisions
  4. Knowledge of customer service principles and practices

Benefits of working with us include:

  • Opportunities for career advancement
  • Competitive salary and benefits package
  • Flexible work arrangements
  • Professional development opportunities

If you are passionate about delivering exceptional customer service and leading a high-performing team, we encourage you to apply for this exciting opportunity.

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