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Technical Specialist
2 months ago
We are seeking a highly skilled Technical Specialist to join our ICT and Information Management Services unit on a full-time term basis.
About the RoleThe successful candidate will be responsible for providing comprehensive technical support in the areas of desktop hardware and software applications.
Key responsibilities include:
- Providing technical expertise in configuration, problem-solving, and application testing
- Liaising with external service providers on a technical level for the resolution of software faults and other relevant matters
- Assisting in the ongoing maintenance and upgrade of all server, desktop, and network infrastructure
- Coordinating projects and undertaking significant initiatives on behalf of the Infrastructure and Support team
We are looking for a confident individual with a proven ability to provide technical expertise in configuration, problem-solving, and application testing.
The ideal candidate will have experience in managing the execution of hardware and software rollouts and upgrades in a large organisation, and possess a sound knowledge of desktop operating systems.
Strong interpersonal, written, and verbal communication skills are essential to effectively address customer IT issues through analysis and the delivery of practical solutions.
About the BusinessThe Department for Child Protection plays a key role in the protection of children, young people, and their families within South Australia.
The department provides support to vulnerable children and young people to be safe, strong, and connected.
