Technical Support Specialist

5 days ago


Adelaide, South Australia First Focus Full time

Job Summary

We are seeking an exceptional IT professional to join our team as a Technical Support Specialist. As a key member of our Service Desk, you will be responsible for providing remote support to our clients across various environments.

About the Role

In this role, you will be working with a combination of servers, desktops, and applications within Microsoft Azure, AD, and M365 environments. You will be delivering support for Azure Intra, Hyper-V, and Citrix cloud infrastructure, as well as performing a wide variety of support across many technologies.

Requirements

  • Advanced understanding of end-user support and Active Directory
  • Comprehensive knowledge of Windows Server, Azure, and Exchange
  • Genuine exposure across technical infrastructure from desktop to firewall, including LAN & WAN networking
  • An understanding of ticketing systems and customer service principles
  • Great communication skills coupled with a genuine desire to understand customers and help them

What We Offer

At First Focus, we pride ourselves on being a great place to work. We offer a competitive package including salary, training, and flexible arrangements. You will have access to our internal training sessions and library, as well as opportunities for personal and professional development with our FastTrack mentor program.

Neurodiverse Candidates Welcome

We welcome applications from Neurodiverse candidates and offer flexible options to best showcase your skills.



  • Adelaide, South Australia Westpac Group Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Technical Support Specialist to join our Service Desk Operations team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to internal customers with their IT enquiries.Key Responsibilities:Provide technical support and assistance to...


  • Adelaide, South Australia First Focus Full time

    {"h1": "Technical Support Specialist", "p": "At First Focus, we're seeking a highly skilled Technical Support Specialist to join our team. As a key member of our Service Desk, you'll provide remote support to our clients, troubleshooting and resolving technical issues in a timely and professional manner.Responsibilities:* Provide technical support to clients...


  • Adelaide, South Australia First Focus Full time

    Job Title: Technical Support SpecialistFirst Focus is a leading Managed Service Provider seeking an exceptional Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing remote service desk support to a variety of environments, from 10 to 500 users, as a point of escalation and SME.Key...


  • Adelaide, South Australia Suncorp Group Full time

    Suncorp Group is seeking a Technical Support Specialist to join our Claims team in Adelaide.About the RoleThe Technical Support Specialist will be responsible for providing technical support, quality assurance, and claims processing. This role requires a customer-focused individual who can work effectively in a diverse team.Key ResponsibilitiesSupport the...

  • Technical Specialist

    4 weeks ago


    Adelaide, South Australia Department for Child Protection Full time

    About the RoleThe Department for Child Protection is seeking a skilled Technical Specialist to join the ICT and Information Management Services unit on a full-time term basis.The successful candidate will be responsible for providing comprehensive technical support in the areas of desktop hardware and software applications, liaising with external service...


  • Adelaide, South Australia First Focus IT Pty Full time

    About the RoleWe are seeking an exceptional IT professional to join our team as a Technical Support Specialist. As a key member of our Service Desk, you will be responsible for providing remote support to our clients, troubleshooting technical issues, and delivering exceptional customer service.Key ResponsibilitiesProvide technical support to clients via...


  • Adelaide, South Australia Suncorp Group Full time

    Suncorp Group is seeking a Technical Support Specialist to join our Terri Scheer Team in Adelaide on a full-time basis.The RoleWe are looking for a vibrant, passionate, and customer-focused individual to join our Claims team on a permanent full-time basis. As a Technical Support Specialist, you will be responsible for providing technical support, quality...

  • Technical Specialist

    1 month ago


    Adelaide, South Australia Department for Child Protection Full time

    Job Title: Technical SpecialistWe are seeking a highly skilled Technical Specialist to join our ICT and Information Management Services unit on a full-time term basis.Key Responsibilities:Provide comprehensive technical support in the areas of desktop hardware and software applications.Liaise with external service providers on a technical level for the...


  • Adelaide, South Australia First Focus Full time

    Role OverviewFirst Focus is a leading Managed Service Provider seeking an exceptional IT professional to join our team. As a Service Desk Specialist, you will be responsible for providing remote support to a variety of environments, from 10 to 500 users, as a point of escalation and subject matter expert.Key ResponsibilitiesProviding remote service desk...


  • Adelaide, South Australia Suncorp Group Full time

    Suncorp Group is seeking a Technical Support Specialist to join our Terri Scheer Team based in Adelaide on a full-time basis.The RoleOur Terri Scheer brand is one of the market leaders in Landlord Insurance. We are looking for a vibrant, passionate and customer-focused individual to join our Claims team on a permanent full-time basis. We are a driven team...


  • Adelaide, South Australia Central Adelaide Local Health Network Full time

    About the RoleWe are seeking a skilled Technical Specialist to join our team at Central Adelaide Local Health Network. As a key member of our laboratory team, you will be responsible for processing routine biological specimens, preparing reagents, and maintaining equipment in a specialized chemical pathology laboratory.Key ResponsibilitiesProcess biological...


  • Adelaide, South Australia Avance Consulting Full time

    Job Title: Support EngineerAt Avance Consulting, we are seeking a highly skilled Support Engineer to join our team. As a Support Engineer, you will play a critical role in ensuring the smooth operation of our IT services and platforms.Key Responsibilities:Platform Support: Provide technical support for Windows, Apple, Linux, and virtual desktop platforms,...


  • Adelaide, South Australia Babcock Full time

    About the RoleWe are seeking a skilled Engineering Technician to join our C-CBRNE Program in our Mission Systems and Support Domain. As a tradesman or veteran with hands-on knowledge and experience working on maintenance task analysis, or level repair analysis, you will thrive on working in a team and with technical detail.Key ResponsibilitiesConduct...


  • Adelaide, South Australia SA Health Full time

    Job SummarySA Health is seeking a skilled Technical Officer to join our team in a specialized chemical pathology laboratory. As a Technical Officer, you will be responsible for processing routine biological specimens, preparing reagents, maintaining equipment, and assessing quality control data.About the RoleProcess biological specimens and prepare reagents...


  • Adelaide, South Australia Central Adelaide Local Health Network Full time

    About the RoleWe are seeking a skilled Technical Specialist to join our team at Central Adelaide Local Health Network. As a key member of our laboratory team, you will be responsible for processing routine biological specimens, preparing reagents, and maintaining equipment in a specialized chemical pathology laboratory.Key ResponsibilitiesProcess biological...


  • Adelaide, South Australia Suncorp Group Full time

    Suncorp Group is seeking a skilled Technical Support Officer to join our Terri Scheer Team in Adelaide.The RoleWe are looking for a vibrant, passionate, and customer-focused individual to join our Claims team on a permanent full-time basis. As a Technical Support Officer, you will be responsible for providing technical support, quality assurance, claims...


  • Adelaide, South Australia SA Health Full time

    About the RoleWe are seeking a skilled Technical Officer to join our team at Statewide Clinical Support Services (SCSS). As a key member of our team, you will be responsible for processing routine biological specimens, preparing reagents, maintaining equipment, and assessing quality control data in a specialized chemical pathology laboratory.About UsSCSS is...


  • Adelaide, South Australia Westpac Group Full time

    Support a Growing Team at Westpac GroupWe are seeking a skilled Support Analyst to join our Service Desk Operations team at Westpac Group. As a Support Analyst, you will play a vital role in assisting internal customers with their IT enquiries and providing exceptional support to our team.Key Responsibilities:Provide technical support to internal customers...

  • Support Specialist

    4 weeks ago


    Adelaide, South Australia First Focus Full time

    About First FocusFirst Focus is a leading Managed Service Provider in Australia, known for its commitment to delivering exceptional IT services to mid-market clients. With a team of experienced professionals and a strong focus on customer satisfaction, we strive to make a real difference in the lives of our clients.Job SummaryWe are seeking a highly skilled...


  • Adelaide, South Australia Randstad Full time

    Job Summary: We are seeking a skilled Field Support Engineer to provide hardware device and application software support for various customers in the transportation industry.Key Responsibilities:Provide hardware device and application software support for customersDevelop and maintain strong relationships with customersCollaborate with internal teams to...