Claims Resolution Specialist

3 days ago


Adelaide, South Australia beBeeCustomer Full time $60,000 - $100,000
Role Overview

The primary objective of this position is to manage and resolve claims in a timely and efficient manner.

  • Responsibilities include promoting products and services to customers, providing exceptional service experience, and ensuring that claims are documented correctly.
  • Deliver high-quality customer service and develop good working relationships with all stakeholders.
  • Manage claims using external and internal specialists to achieve settlement outcomes efficiently.
Requirements

To be successful in this role, you will require:

  • Previous experience within insurance claims or customer service.
  • Strong customer service skills with a supportive approach.
  • Ability to handle multiple tasks and meet customer needs.
  • Excellent organisational skills with the ability to critically assess and analyse tasks.

This is an exciting opportunity for individuals who have a passion for making a difference and helping people in their time of need.



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