Administrative Services Coordinator

4 days ago

Tamworth, New South Wales, Australia beBeeAdministration Full time $68,915 - $72,530

Frontline Customer Service Representative

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The successful candidate will deliver high-quality customer service to patients and clients attending medical and surgical outpatient departments.

Key Responsibilities

Operational Management: Manage clinic operations, including scheduling appointments, processing patient information, and maintaining accurate records.

Customer Service: Provide exceptional customer service by responding to patient inquiries and resolving any issues promptly and professionally.

Collaboration: Work collaboratively with clinical teams to ensure efficient service delivery, upholding NSW Health policies and procedures.

Requirements
  • Demonstrated experience in a clinic setting, including reception duties, phone enquiries, appointment scheduling, and data entry.
  • Effective communication skills, with the ability to respond to patient inquiries and resolve issues promptly.
  • Excellent oral and written communication skills, with the ability to work effectively with clinical teams.
  • A demonstrated ability to learn new processes and adapt to changing situations.
What We Offer

As a valued member of our team, you will have access to:

  • Opportunities for professional growth and development.
  • A supportive and dynamic healthcare team environment.
  • A commitment to creating a diverse and inclusive workplace.

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