Customer Experience Ambassador
24 hours ago
We are a luxury 5-star hotel offering 296 hotel rooms and suites in the heart of Broadbeach, with walking distance to beaches, restaurants, and shops.
Job OverviewThis is a unique opportunity to join our team as a Customer Experience Ambassador. As a key member of our front desk team, you will be responsible for delivering exceptional customer service and ensuring that every guest feels welcome and valued.
Key Responsibilities- Provide warm and friendly greetings to guests, making them feel welcome and at ease
- Assist with the check-in and check-out process, ensuring efficiency and accuracy
- Handle guest inquiries and resolve any issues promptly and professionally
- Offer information about hotel amenities, services, and local attractions
- Coordinate with other departments to fulfill guest requests and ensure their comfort
- Maintain a neat and organized front desk area
- Process payments and manage guest accounts
- Previous experience in a similar role within a luxury hotel is preferred
- Excellent communication and interpersonal skills
- Strong attention to detail and problem-solving abilities
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Proficiency in using hotel management software (OperaCloud preferred) and Microsoft Office Suite
- Complimentary meal on shift available via Le Café
- Employee discounts on accommodation, dining, and lifestyle with Accor hotels
- Discounted parking
- Paid birthday leave
- Personalized reward & recognition program
Estimated Salary: AU$60,000 - AU$80,000 per annum
Please note that full AU working rights are required for this role.
We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.
-
Customer Experience Ambassador
3 weeks ago
Broadbeach, Australia SOFITEL Full time**Job Summary**Sofitel Gold Coast Broadbeach is seeking a skilled Customer Experience Ambassador to join their team. As a key member of the housekeeping department, you will be responsible for delivering exceptional service to guests and ensuring the highest standards of cleanliness in all guest rooms and areas.About the RoleAs a Customer Experience...
-
Customer Experience Ambassador
7 days ago
Broadbeach, Australia Aesop Full timeUnlock Your Potential in RetailWe are seeking passionate and customer-centric individuals to join our team as Customer Experience Ambassadors. In this role, you will have the opportunity to deliver exceptional customer experiences, drive sales growth, and contribute to a positive and inclusive work environment.About the RoleThis is a casual retail position...
-
Luxury Customer Experience Ambassador
1 week ago
Broadbeach, Australia SOFITEL Full timeAbout the RoleWe are seeking a highly skilled Luxury Customer Experience Ambassador to join our team at Sofitel Gold Coast Broadbeach. As a key member of our front desk team, you will be responsible for delivering exceptional customer service and ensuring that every guest has a memorable stay with us.ResponsibilitiesGreet and welcome guests with a warm and...
-
Customer Service Ambassador
3 days ago
Broadbeach, Australia SOFITEL Full timeUnlock Your Potential with Sofitel Gold Coast BroadbeachJoin our dynamic team as a Customer Service Ambassador and take the first step towards a rewarding career in the heart of Broadbeach.About UsSofitel Gold Coast Broadbeach is a luxurious five-star hotel offering breathtaking Pacific Ocean or Hinterland views, and multiple Food & Beverage outlets. As a...
-
Hotel Ambassador
2 weeks ago
Broadbeach, Australia SOFITEL Full timeHotel AmbassadorWe are seeking a highly skilled Hotel Ambassador to join our team at Sofitel Gold Coast Broadbeach. As a Hotel Ambassador, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay with us.Main Responsibilities:Provide exceptional customer service to our guests, ensuring...
-
Luxury Hotel Guest Experience Ambassador
2 weeks ago
Broadbeach, Australia SOFITEL Full timeJob SummarySOFITEL is seeking a highly skilled Guest Service Agent to join our team at the Sofitel Gold Coast Broadbeach. As a Luxury Hotel Guest Experience Ambassador, you will be responsible for providing exceptional service to our guests and ensuring their stay with us is nothing short of perfect.About the RoleWe are looking for an individual who is...
-
Hotel Ambassador
7 days ago
Broadbeach, Australia SOFITEL Full timeOpportunity SummaryWe are seeking a highly motivated and enthusiastic individual to join our team as a Hotel Ambassador. As the face of our luxury hotel, you will be responsible for providing exceptional guest experiences that exceed expectations.About the RoleThe Hotel Ambassador will be responsible for greeting guests with a warm and welcoming demeanor,...
-
Sales and Service Ambassador
1 week ago
Broadbeach, Australia ASICS Full timeAbout ASICSAt ASICS, we pride ourselves on being the product experts and creating exceptional customer experiences. We're passionate about delivering a high-performance culture and performance mindset, focused on accountability, fairness, and celebrating personal success.We're seeking a Sales and Service Ambassador to join our team at Pacific Fair. As an...
-
Retail Leadership Opportunity
5 days ago
Broadbeach, Australia Cotton On Group Full timeWe're an Aussie brand with our heart in our people, and we're looking for a talented Store Manager to join our team at Cotton On Pacific Fair.As a Store Manager, you'll be responsible for enabling your team to create great experiences for our customers and driving business outcomes for your store.Your key responsibilities will include:Leading and embedding a...
-
Global Sales Ambassador
3 weeks ago
Broadbeach, Australia Accor Full timeExperience Unforgettable HolidaysAt Accor Vacation Club, we're dedicated to providing exceptional Member experiences. As a Sales Consultant, you'll spread enthusiasm for travel and holidays, introducing potential members to our Club's offerings.Your Key Responsibilities:Holiday Ambassador: Showcase your passion for travel and holidays as you present our...
-
Hospitality Ambassador
5 days ago
Broadbeach, Australia SOFITEL Full timeRole OverviewWe are seeking a skilled and friendly Hospitality Ambassador to join our team at Sofitel Gold Coast Broadbeach.About the RoleThis is an exciting opportunity for a customer-focused individual to deliver exceptional service, ensuring a memorable experience for our guests. As a key member of our front desk team, you will be responsible for...
-
Sales Ambassador
2 weeks ago
Broadbeach, Australia Accor Full timeAccor Vacation Club: Unlock Your Sales PotentialAs a Sales Consultant, you will play a vital role in introducing potential members to our Club's offerings, showcasing the unparalleled experiences and lifestyle that Accor Vacation Club has to offer.With a strong background in sales and exceptional communication skills, you will be able to provide personalized...
-
Sony Brand Ambassador
5 months ago
Broadbeach, Australia Clemenger Group Ltd Retail Services Full timeWe are excited to be working with our newest Client Partner **SONY,** a multinational technology company that offers a diverse range of **consumer electronic** products. We are currently seeking Casual Brand Ambassadors to join the team at Creative Activation, on a **4-week campaign **commencing early **August**. Representing the brand in **JB-Hifi, **you...
-
Lead Store Experience Manager
2 weeks ago
Broadbeach, Australia Cotton On Group Full timeAbout UsWe're an Aussie brand with our feet on the ground and our heart in our people. We're passionate about bringing you a brand new opportunity at Cotton On Pacific Fair.BenefitsCompetitive base salary: $80,000 - $100,000 per year, depending on experience.50% off Cotton On Group Brands | Cotton On, Cotton On Body, Cotton On Kids, Rubi Shoes, Typo,...
-
Customer Service Ambassador
4 weeks ago
Broadbeach, Australia The Athlete's Foot Full timeAbout The Athlete's Foot:We're a team of passionate individuals who empower our customers to lead a healthy and fit lifestyle. Our team members are highly knowledgeable about health and fitness, which helps inspire and motivate our customers. We believe in providing correctly fitted footwear and personalized service to help our customers reach their full...
-
Hotel Front Desk Ambassador
2 weeks ago
Broadbeach, Australia SOFITEL Full timeOpportunity at Sofitel Gold Coast BroadbeachEmbark on a career journey with Sofitel Gold Coast Broadbeach, a luxurious five-star hotel nestled in the heart of Broadbeach. As a Hotel Front Desk Ambassador, you will be part of an exceptional team that delivers unparalleled service to our discerning guests.About Us:We are a leading global luxury hotel brand...
-
Customer Service Ambassador
3 weeks ago
Broadbeach, Australia Grill'd Full timeAbout Grill'dGrill'd is a casual dining restaurant chain that prioritizes customer service and sustainable practices. We're looking for a dedicated team member to join our Pacific Fair location.**Job Responsibilities:**Provide exceptional customer servicePrepare ingredients and maintain kitchen cleanlinessOperate cash registers and handle customer...
-
Luxury Service Ambassador
2 weeks ago
Broadbeach, Australia SOFITEL Full timeAbout the RoleAs a Luxury Service Ambassador, you will be responsible for delivering exceptional guest experiences at Sofitel Gold Coast Broadbeach. This role involves leading by example, creating memorable moments, and fostering lasting relationships with our valued guests.Key ResponsibilitiesChampion service culture, loyalty, luxury, and brand...
-
Gucci Luxury Sales Ambassador
5 days ago
Broadbeach, Australia Gucci Full timeOverviewGucci is a global luxury fashion brand renowned for its high-end clothing, handbags, and accessories. As a Client Advisor, you will be the visible face of Gucci, representing the brand to clients and providing exceptional service.SalaryThe estimated salary for this role is around $60,000 - $80,000 per annum, depending on experience and location.Job...
-
Customer Service and Sales Ambassador
7 days ago
Broadbeach, Australia The Athlete's Foot Full timeAbout Us:The Athlete's Foot is dedicated to helping customers lead a healthy and fit lifestyle. Our team members are passionate about health and fitness, inspiring and empowering our customers through correctly fitted footwear and personalized service.We've revolutionized the shoe fitting experience with our MyFit 3D technology system, combining expertise in...