Lead Store Experience Manager

2 days ago


Broadbeach, Australia Cotton On Group Full time
About Us

We're an Aussie brand with our feet on the ground and our heart in our people. We're passionate about bringing you a brand new opportunity at Cotton On Pacific Fair.

Benefits
  • Competitive base salary: $80,000 - $100,000 per year, depending on experience.
  • 50% off Cotton On Group Brands | Cotton On, Cotton On Body, Cotton On Kids, Rubi Shoes, Typo, Factorie and Supre.
  • Wellness support 24/7 – mental health, relationships, family + more.
  • Discounts for you and your family - medical, travel, financial + more.
  • Returnity - Paid program for new parents heading back to work.
The Role

A Store Manager enables their team to create great experiences for our customers and drive business outcomes for their store. They lead and embed a culture that builds a team of engaged product and Brand ambassadors within their store.

Key responsibilities include:

  • Leading and empowering a team of customer-focused professionals.
  • Coaching team members to deliver multiple Brand moments and an elevated flagship experience for our customers.
  • Identifying team development needs and motivators to drive wellness, engagement, and performance.
  • Working with Field VM and Merch partners to provide customer and store insights to drive results and create great experiences for our customers.
  • Managing store schedules and wages effectively to achieve productivity and wage targets.
  • Advocating for the Cotton On Group Foundation and leading the team on making a positive impact through our global projects.

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