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Guest Services Representative

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Perth, Western Australia Quest Serviced Apartments Pty Full time
Front Office & Guest Services Role

Quest Serviced Apartments Pty is seeking a skilled and enthusiastic Guest Services Assistant to join its dynamic team. As a key member of the front office team, you will be responsible for providing exceptional customer service, promoting the business, and ensuring the smooth operation of the reception desk.

Key Responsibilities:

  • Provide friendly and personalized customer service to guests and clients
  • Process reservations, manage bookings, and handle guest inquiries
  • Assist with sales and marketing efforts to achieve accommodation and conference sales
  • Ensure the reception desk is well-maintained and organized
  • Work collaboratively with the front office team to achieve business objectives

Requirements:

  • Previous front office or reception experience in a hospitality or tourism environment
  • Strong communication, interpersonal, and time management skills
  • Experience with front office booking systems and software
  • Ability to work in a fast-paced environment and adapt to changing situations
  • High standard of personal presentation and attention to detail

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for career growth and professional development
  • A competitive salary and benefits package
  • A chance to work with a leading serviced apartment provider

If you are a motivated and customer-focused individual with a passion for hospitality, we encourage you to apply for this exciting opportunity.