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Client Service Representative
2 months ago
We are seeking a highly motivated and enthusiastic Client Advisor to join our Pymble team. As a Client Advisor, you will play a vital role in welcoming our clients with enthusiasm and care, ensuring a seamless experience from the moment they step into our clinic.
Key Responsibilities- Coordinate client appointments and manage our electronic clinic diary with precision and attention to detail.
- Process client payments efficiently and accurately, ensuring a smooth transaction experience.
- Promote Kieser's products and services, highlighting the benefits and value proposition to our clients.
- Conduct membership consults, providing personalized advice and guidance to our clients.
- Provide administrative support to our leadership and clinical team, ensuring seamless day-to-day operations.
- Respond to client inquiries and resolve issues promptly and professionally, exceeding client expectations.
- Valid working rights in Australia.
- First Aid & CPR Certification.
- National Police Check.
- Minimum 2-3 years relevant work experience.
- Complimentary access to our strength and conditioning facility, plus concessional fees for family members.
- Comprehensive induction and ongoing professional development opportunities.
- Career pathways within Kieser, with opportunities for growth and advancement.
- A wellbeing program, prioritizing employee health and wellbeing.
- 12 weeks paid parental leave for primary carers.
Kieser Australia is a network of integrated Physiotherapy, Rehabilitation, and Strength & Conditioning Clinics. Our team of Physiotherapists, Exercise Physiologists, and Exercise Scientists are dedicated to providing the highest standard of care using science and evidence-based methods to achieve the best outcome.