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Station Service Representative
3 weeks ago
This is a role where you can make a real impact in the community.
Your expertise in communication, problem-solving, and conflict resolution is highly transferable and in-demand.
Key Responsibilities:
- Provide exceptional customer service and streamline experiences when assisting passengers with inquiries and connecting them to regional services.
- Manage day-to-day station operations, ensuring a clean and safe environment for staff and passengers.
- Collaborate with train crew and other stakeholders to ensure safety standards are met and manage potential risks.
About You:
- You are enthusiastic about working within your local community, serving as the first point of contact at the station.
- You possess excellent interpersonal skills, capable of providing clear instructions and managing difficult conversations with diverse individuals.
- You are confident, able to problem-solve, and make prompt decisions under pressure while working with various stakeholders.
Our Transport System:
We provide a safe, integrated, and efficient transport network, connecting people, communities, and industry daily. Our system is evolving with technological innovations to meet future needs sustainably.
Skill Requirements:
- Effective communication and interpersonal skills.
- Problem-solving and decision-making abilities.
- Ability to work collaboratively with diverse stakeholders.
