Hotel Operations Coordinator

13 hours ago

Sydney, New South Wales, Australia beBeeNightManager Full time $70,000 - $85,000
Job Description

The Assistant Night Manager plays a pivotal role in supporting the overnight team, working closely with the Night Manager to complete the night audit process and operate as the Night Manager in their absence.

Key Responsibilities include overseeing all hotel operations overnight, ensuring guests receive prompt, professional service, personal recognition, and a seamless Front & Back of House experience throughout their stay.

The role requires training and developing nights teams by leading by example and upholding InterContinental brand standards in all daily operations. This includes accurate and secure handling of credit and financial transactions, maintaining cashiers float, and preparing all works for audit in an orderly fashion.

Additionally, the Assistant Night Manager oversees the night audit function and preparation of daily financial reports, working closely with the finance team to ensure a high level of detail overnight. They will also adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.

Key Skills and Qualifications
  • A Bachelor's degree / higher education qualification / equivalent in Hotel Administration, Business Administration.
  • Four years of guest service/hotel experience with two years in a management capacity, or an equivalent combination of education and experience.
  • Must speak local language.
  • Valid Responsible Service of Alcohol and First Aid Certificate are required.
Benefits

This is a challenging yet rewarding opportunity for those who thrive in fast-paced environments and are passionate about delivering exceptional guest experiences.

With our commitment to excellence, we offer a supportive environment where you can grow and develop your skills and expertise.

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