Hotel Operations Leader
2 days ago
Duty Manager Job Summary
The Duty Manager is a key leadership position at a hotel, responsible for delivering exceptional guest experiences. With a passion for people and a knack for problem-solving, you will thrive in this fast-paced environment.
Key Responsibilities:- Lead daily operations and collaborate with the front office team to achieve seamless check-in/check-out processes
- Coordinate tasks and delegate responsibilities to ensure smooth day-to-day operations
- Conduct daily briefings to share hotel activity and promote effective communication among staff
- Provide expert knowledge of room types, rates, and services to enhance the guest experience
- Resolve guest complaints efficiently and professionally while adhering to guidelines
- Natural leadership skills and ability to empower teams
- Excellent communication and interpersonal skills
- Strong organizational and problem-solving abilities
- Knowledge of hotel services and operations, including Front Office and Food & Beverage procedures
About This Role
This role is ideal for individuals who are passionate about delivering exceptional guest experiences and possess strong leadership and problem-solving skills. If you have a passion for people and thrive in fast-paced environments, we encourage you to apply.
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