Insurance Broking Administrator

1 month ago


Melbourne, Victoria, Australia Aon Full time
Insurance Broking Administrator Opportunity

Aon is seeking an experienced Insurance Broking Administrator to join our team. As an Insurance Broking Administrator, you will provide administrative support to our Senior Brokers, ensuring seamless client service and policy management.

Key Responsibilities:
  • Provide administrative support to Senior Brokers, including policy processing and client communication
  • Communicate with clients via phone, email, and face-to-face meetings to support their insurance needs
  • Participate in insurance policy pre-renewal, renewal, and post-renewal activities, including drafting quotations and creating renewal reports
  • Prepare, lodge, and invoice insurance policies in an accurate and timely manner
  • Attend client meetings and work on tender processes, client renewals, claims, and other Insurance Broking duties
  • Manage key stakeholder relationships with Senior Brokers, Underwriters, Client Executives, and Client Managers
  • Enhance the client experience through outstanding customer service
Requirements:
  • Experience supporting Senior Brokers with client accounts
  • Client service, underwriting, claims, or insurance broking experience
  • Experience across general insurance products
  • Tier 1 - Insurance Broking qualification or willingness to achieve this qualification
  • Strong communication, problem-solving, and analytical skills
  • Excellent attention to detail
  • Competent with Microsoft Office, including Word and Excel
About Aon:

Aon is a global insurance firm that offers careers progression and a diverse workforce. We encourage a flexible and inclusive environment, allowing you to manage your wellbeing and work/life balance. Our agile and inclusive environment allows you to be your best self at Aon.

We offer a comprehensive benefits package, including two Global Wellbeing Days each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working.



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