Front Desk Professional

3 days ago

Townsville, Queensland, Australia beBeeCommunication Full time $50,000 - $80,000

As a Night Auditor, you will be responsible for ensuring seamless guest services.

Greetings and assistance to guests in a friendly and professional manner is essential. Managing phone calls, inquiries, and correspondence is key to top-tier communication standards.

Effective communication and people skills are vital for this role. Proficiency in MS Office, Opera, Night Audit, and hotel management software is necessary. Multitasking and thriving in a dynamic environment are also crucial.

Key Responsibilities:

  • Greet and assist guests with precision and efficiency.
  • Handle check-ins, check-outs, and reservations effectively.
  • Manage phone calls, inquiries, and correspondence to ensure excellent communication standards.
  • Coordinate with other departments to deliver exceptional guest services.

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