Strategic Leader for Complaints Management

1 day ago


Hobart, Tasmania, Australia beBeeComplaints Full time $139,470 - $148,863
Strategic Leader for Complaints Management

This role involves leading a team to oversee complaints management, ensuring efficiency, identifying systemic issues, and providing strategic advice.

Key Responsibilities:
  • Assessing complaints to determine status and potential conflicts of interest.
  • Collaborating with complainants to identify key concerns and possible outcomes.
  • Working with internal and external stakeholders to ensure consistency and accountability.

High-level strategic oversight and compassionate leadership are required to shape a fairer, more responsive health system.



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