Disability Support Manager

4 weeks ago

Bendigo, Victoria, Australia Hearth Support Services Full time
About Hearth Support Services

Hearth Support Services is a NDIS Registered Service Provider dedicated to delivering high-quality support services to individuals with disabilities. We are committed to creating a supportive and inclusive environment that enables our participants to achieve their goals and live fulfilling lives.

Job Title: Disability Case Manager

We are seeking a highly motivated and experienced Disability Case Manager to join our team. As a Disability Case Manager, you will be responsible for managing a caseload of participants, assessing their needs, and developing personalized support plans to ensure they receive the best possible care.

Key Responsibilities:
  • Manage a caseload of participants and assess their needs to develop personalized support plans
  • Work closely with support coordinators, house supervisors, and other stakeholders to ensure seamless delivery of services
  • Lead the Support Worker teams to provide responsive, person-centered care that enables participants to progress toward their goals
  • Report on the progress of clients, as it relates to the support provided by Hearth, and prepare submissions for NDIS plan reviews as required
  • Accurate case noting and client reviews that reflect forward planning in line with the participant's NDIS plan
Requirements:
  • Proven experience working in the disability sector, preferably in a supervisory or managerial role
  • A Professional level of administrative and business communication skills, including case noting and report writing
  • Excellent time management and organisational skills
  • Proven client centred approach with the ability to advocate for Participants and an understanding of complex disability and trauma
  • Own car and driver's license
  • Strong interpersonal skills and high levels of resilience
  • Understanding of the NDIS
  • Working knowledge of Microsoft office suite and employee rostering systems

Please include a copy of your up-to-date CV in your application, along with a Cover Letter addressing the key selection criteria. We look forward to hearing from you.

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