Experienced Gaming Attendant

2 weeks ago


Browns Plains, Queensland, Australia Greenbank Services Club Full time
About the Role

We are seeking a skilled and customer-focused individual to join our gaming team at Greenbank Services Club.

As a key member of our team, you will be responsible for providing exceptional customer service, assisting with gaming transactions, and maintaining a clean and welcoming environment for our members and guests.

Key responsibilities include:

  • Providing prompt and friendly customer service to members and guests
  • Assisting with gaming transactions, including cash handling and Keno services
  • Maintaining a clean and tidy work area, including the gaming floor and surrounding areas
  • Communicating effectively with colleagues and management to ensure seamless service delivery

About You

We are looking for someone with previous experience in the hospitality or customer service industry, who is passionate about delivering exceptional customer experiences.

You will possess excellent communication and interpersonal skills, with the ability to work effectively in a team environment.

Essential skills and competencies include:

  • Experience in a similar role, preferably in the gaming industry
  • Knowledge of Electronic Gaming Machines and RSG legislative requirements
  • Proven ability to deal with a diverse demographic and provide excellent customer service
  • Effective time management and organisational skills

Requirements and Qualifications

To be successful in this role, you will need to possess the following:

  • Previous experience in a similar role
  • Responsible Service of Alcohol certificate (can acquire after employment)
  • Responsible Service of Gaming certificate (can acquire after employment)
  • Comply with the current vaccine mandate as directed by Queensland Health
  • Working rights in Australia


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