Experienced Gaming Attendant
4 weeks ago
About Greenbank Services Club
We are a leading entertainment venue in SEQ, offering a 300 machine gaming floor, Gardens Café, Eats On Anzac restaurant, multiple function rooms & bars, and a fully supervised Kids Club Room. Our members and guests receive a customised experience upon each and every visit, thanks to our 5-star customer service.
About the Role
As a part of our gaming team, you will help create an experience to remember with everything anyone could want. Our team consists of friendly and welcoming personalities with outstanding attention to detail and the ability to deliver genuine and exceptional customer service consistently and professionally.
Key Responsibilities
- Provide prompt, friendly customer-focused advice and assistance to members and guests in relation to machine or loyalty systems
- Communicate effectively and take food/drink orders
- Handle all cash and gaming transactions in an efficient manner and ensure the security of cash and privacy of members' information
- Provide prompt, friendly, customer-focused beverage service to members and guests
- Deliver efficient customer service to members and guests
- Promote Club events and efficiently deliver information to all patrons
- Clean and maintain a clean and tidy work area
- Cashier duties, including providing Keno services and cash payouts
About You
We are seeking someone with previous experience in the hospitality or a customer-related industry, who possesses a passion for delivering excellent customer service. You will have a willingness to build long-term relationships with customers and will have impeccable grooming, presentation, and communication skills.
Requirements and Qualifications
- Previous experience (minimum 2 years) in a similar role
- Responsible Service of Alcohol certificate (can acquire after employment)
- Responsible Service of Gaming (can acquire after employment)
- Comply with the current vaccine mandate as directed by Queensland Health
- Working rights in Australia
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