Wyndham Destinations Guest Experience Host

3 weeks ago


Airlie Beach, Queensland, Australia Wyndham Destinations Full time
Welcome to Wyndham Destinations

We're a company that puts the world on vacation, and we're looking for a Guest Experience Host to join our team. As a Guest Experience Host, you'll be the first point of contact for our guests, providing them with exceptional customer service and ensuring that their vacation experience is nothing short of amazing.

Key Responsibilities:
  • Greet and register owners and guests
  • Provide information on local area attractions
  • Complete all department-related paperwork
  • Use all communication equipment
  • Meet guests face to face and generate sales appointments
  • Establish commonality and build rapport with customers
  • Work closely with the resort operations team
  • Clearly articulate the benefit of traveling within our community
  • Meet targets and KPIs

What You'll Bring
  • Previous experience in a similar hotel position
  • Genuine passion for customer service and the local area
  • Excellent communicator with strong interpersonal skills
  • Enthusiastic, self-motivated and positive individual
  • Immaculate presentation and professional grooming standards
  • High levels of computer literacy

Where You'll Begin Your Journey
Our team at Wyndham Destinations is dedicated to delivering exceptional experiences for our guests. As a Guest Experience Host, you'll be part of a team that is passionate about hospitality and committed to making every guest's vacation unforgettable.

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