Insurance Claim Manager
2 weeks ago
We are seeking a skilled Claims Professional to provide exceptional service to our members and third parties. In this role, you will be responsible for managing timely, efficient, and effective claims management.
- Key Responsibilities:
End-to-end claim ownership, inclusive of lodgement, of claims of your complexity
Triaging, claims management and deployment of emergency services to mitigate loss
Participate in coaching and training to improve the member's experience and claims outcomes
Providing proactive, timely, quality and efficient claims outcomes
Undertake other roles and responsibilities as directed by the manager
Requirements:
Previous experience in claims, call centre, insurance or finance
Ability to adapt to an ever-changing environment
Able to handle emotionally charged situations
Possess excellent customer service skills
Developed computer skills
Excellent time management skills
Benefits:
Modern office space with updated amenities (kitchen/cafeteria/gym)
Significant Australian company
Claims/call centre with ongoing work opportunities
Work Arrangement:
We have a rostered shift system in place, where shifts can range from weekdays 7am-7pm. You would work a standard day within these hours.
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