Guest Service Professional

3 days ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $32,500 - $52,500
Job Opportunity

We are seeking a skilled Guest Service professional to deliver exceptional customer experiences and provide personalized support throughout the guest journey.

  • Upon arrival, warmly welcome guests and ensure a seamless check-in process, addressing any immediate needs or inquiries.
  • Efficiently process guest reservations, updates, and special requests using property management systems to guarantee smooth scheduling and availability.
  • Act as the primary point of contact for guests, offering prompt assistance, resolving issues, and providing tailored recommendations to enhance their stay.

Essential Qualifications:

  • Background in delivering high-quality service within a hotel, hospitality, or customer-facing environment.
  • Ability to articulate information clearly and effectively across various mediums, ensuring precise and professional communication.
  • Consistently delivers an exceptional standard of service, demonstrating a proactive and positive approach to addressing guest needs and exceeding expectations.

We invest in our people's skills and foster a culture that celebrates innovation, collaboration, and personal growth.

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