Guest Service Professional
2 weeks ago
A skilled Guest Service Professional is required to enhance overall guest satisfaction.
Key Responsibilities:- Champion initiatives with operations teams to drive guest satisfaction, following up on action items and reporting to senior leadership
- Manage VIP client inquiries and profiles, ensuring personalized service and maintaining strong business relationships
- Oversee communication channels for VIP and priority bookings, ensuring efficient and professional responses
- Conduct staff training on guest etiquette to improve guest interactions
- Resolve guest complaints by gathering impartial feedback and identifying areas for improvement
- Analyze and compile guest reviews to provide insights and summaries to senior leadership
- Proven experience in guest experience management, customer service, or a related role in hospitality or the restaurant industry
- Strong background in handling VIP client relations and resolving guest complaints
- Ability to work collaboratively with teams at all levels to drive operational improvements
- Experience in training staff on guest service standards and analyzing guest feedback to make actionable changes
- Career Progression: Opportunities for advancement within a high-profile hospitality group
- Employee Benefits: Discounts on food and beverage as well as private health insurance
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Guest Service Professional
2 weeks ago
Sydney, New South Wales, Australia beBeeHospitality Full time $40,000 - $65,000Guest Service ProfessionalWe are seeking a skilled Guest Service professional to join our team. The ideal candidate will have exceptional customer service skills and a passion for hospitality.Provide engaging customer service across all parts of the business.Work closely with senior management to assist in the day-to-day running of the accommodation.Key...
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Guest Service Professional
1 week ago
Sydney, New South Wales, Australia beBeeCustomerService Full time $60,000 - $80,000Guest Service ProfessionalWe are seeking a highly skilled Guest Service Professional to join our team. This is an excellent opportunity for individuals who have a passion for delivering exceptional customer experiences and want to take their career to the next level.The Guest Service Professional will be responsible for providing personalized service to...
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Guest Service Professional
2 weeks ago
Sydney, New South Wales, Australia beBeeHospitality Full time $50,000 - $75,000Job DescriptionWe are seeking highly skilled and motivated Guest Service Professionals to join our team. This role is ideal for individuals who enjoy delivering exceptional customer experiences and creating lasting impressions on our guests.As a Guest Service Agent, you will be responsible for ensuring a seamless experience from the moment our guests arrive...
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Guest Services Professional
1 week ago
Sydney, New South Wales, Australia beBeeGuest Full time $55,000 - $85,000Job Title: Guest Services Professional\Entities:Provide exceptional customer service by responding promptly, efficiently and courteously to guest requests during check-in, check-out and throughout their stay.Answer reservations inquiries via phone or email in a timely manner.Maintain professionalism and ensure procedures are followed regarding guest...
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Guest Service Professional
2 weeks ago
Sydney, New South Wales, Australia beBeeCustomerService Full time $32,500 - $52,500Job OpportunityWe are seeking a skilled Guest Service professional to deliver exceptional customer experiences and provide personalized support throughout the guest journey.Upon arrival, warmly welcome guests and ensure a seamless check-in process, addressing any immediate needs or inquiries.Efficiently process guest reservations, updates, and special...
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Guest Services Professional
2 weeks ago
Sydney, New South Wales, Australia beBeeCustomer Full time $60,000 - $80,000Job OpportunityThis is an exciting opportunity to join a team as a Guest Service Officer. As a key member of the team, you will be responsible for delivering exceptional guest services and ensuring customer satisfaction.Key Responsibilities:Deliver top-notch guest services to staff and ensure customer satisfaction.Maintain high standards of customer care...
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Guest Services Professional
2 weeks ago
Sydney, New South Wales, Australia beBeeAmbassadorship Full time $60,000 - $80,000Guest Services Ambassador RoleWe are seeking a highly skilled and experienced professional to fill this role.Key Responsibilities:Greet visitors, manage check-ins, and provide orientation at eventsCoordinate with security to maintain a safe environmentAssist with event setup, manage guest lists, and provide on-site supportCoordinate high-level visits and...
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Guest Services Professional
1 week ago
Sydney, New South Wales, Australia beBeeHospitality Full time $60,000 - $70,000Guest Relations Coordinator RoleWe are seeking a Guest Relations professional to join our team in delivering exceptional guest experiences at our Conference Centre. Our Conference Centres provide temporary community for groups, facilitating personal growth through networking, collaboration, and the facilitation of Word ministry.The successful candidate will...
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Guest Services Professional
2 weeks ago
Sydney, New South Wales, Australia beBeeGuestServices Full time $50,000 - $65,000Job OverviewAs a Guest Services professional, you will play a pivotal role in delivering exceptional guest experiences while developing your career in a dynamic and inclusive environment.">
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Guest Services Professional
2 weeks ago
Sydney, New South Wales, Australia beBeeCareer Full time $50,000 - $70,000About This RoleWe are seeking a detail-oriented Guest Services Professional to maintain high standards of cleanliness and deliver exceptional guest experiences at Villawood Hotel.Key Responsibilities:Maintain all rooms in a clean and welcoming state for guestsAdhere to daily, weekly, and monthly cleaning schedulesIdentify and report maintenance issues to the...
